View Full Version : Need account help asap!!!!! Need a forum manager to message me !!!

11-13-2014, 02:45 PM
Lost account due to a Apple hardware issue Apple restored my phone software and firmware it's been 3 days no answer I need my account back this isn't very good customer svc !!!

11-13-2014, 02:53 PM
lol someone is a Gree noob.

Unless your buying gree employee's a vacation home you can expect to wait anywhere between 3 weeks and never to have your problem fixed.

11-13-2014, 02:58 PM
Actually I have been shafted by gree for 3yrs no noob here guess I'm really the dummy for that if it wasn't for faction friends I would have quit long ago so GREE stop shafting me and restore my account oh and btw stop send surveys and Rb issue responses to my tickets

11-13-2014, 03:56 PM
Could you send me your ticket number in a PM?

11-13-2014, 04:02 PM
Yes I just tried to pm you It keeps re directing me to your member profile

11-13-2014, 06:20 PM
Pm sent thanks

11-14-2014, 05:25 AM
Any news on my account clementine

11-14-2014, 12:03 PM
What is the hold up ???

11-14-2014, 05:16 PM
Wondering if you've had any luck getting your account back? I'm in a similar situation, I sent tickets in but haven't gotten anything but automated responses. At this point I'm almost ready to just give up and email Apple

11-15-2014, 06:29 AM
Absolutely not its been 4 days now since I sent my first of 38 tickets I know ppl can say what they want this game is a hobby and ppl do spend money on hobbies it obvious that our money spent isn't going to customer svc and programming lol

Retired and not happy
11-15-2014, 07:41 AM
You deserve not to be served. All those exclamation marks. Indicate no paitence, refrain from anger short tempered man.. Remain calm and wait until gree are able to assist you.

11-15-2014, 07:48 AM
Haha guess so

Adm. J(K96)
11-15-2014, 08:52 AM
He might be retired by then too, Retired lol.

11-15-2014, 02:11 PM
Lol could be true glad my faction understands no word yet at all no replies but some faction members have received replies about other things

11-15-2014, 03:31 PM
After days of waiting I final got a response to my request tickets. . . .

Sadly, it had nothing to do with the fact that I was requesting to have my account restored and only told me to make sure I update to the newest version to get iOS fixes, great job driving away a paying customer Gree

11-15-2014, 03:41 PM
Haha I got a survey and a raid boss response

Col Cawthon
11-15-2014, 05:39 PM
I'm Leader to my faction and can't get a response to a simple account transfer request...5 days now....so no promotions, no boost purchases, no kicks, no walls, no raid boss INDY, no FLTQ, no LTQ, no collecting cash, no spending gold. Thank goodness the chat companies no how to operate...so we wait.

11-15-2014, 06:07 PM
Give em hell col

11-16-2014, 11:53 AM
Update I got a response finally

11-16-2014, 06:42 PM
Not surprised 8 hours later no response to the response really great customer svc from gree hq

11-17-2014, 03:00 PM
Gree has successfully pissed me off once again 7days now and 1 response wth this customer svc sucks piss poor slow aggravating mess

11-17-2014, 03:55 PM
Nothing yet for me either, they closed my first two tickets as resolved even though nothing was done.

11-18-2014, 03:26 AM
Maybe today will be the day????? Yeah I doubt it slow slow slow greedy gree....

11-18-2014, 03:46 AM
you really are not patient, but i must admit your hard work here, but shouting here really wont help you i'm guessing.

Try to be short in your tickets and adress only that what you want to be fixed.

(dutch here so sorry for any wrong spelling)

11-18-2014, 09:02 AM
Supposedly sent to a "specialist" I just figure posting on here would be a attempt to see if others had a issue as well clearly nothing helps the process they are very slow Apple responds in 24hours roughly and I bet Apple has more customers if not more than gree

11-18-2014, 09:48 AM
Can I have some help to I'm in the same boat, I have yet to get a response on how to retrieve my account latest ticket is 2054936.

11-19-2014, 12:34 PM
Still nothing I'm missing ltb and will miss another ltq wtf GREE

11-19-2014, 02:32 PM
What does all that mean

11-19-2014, 09:17 PM
I've been at over two days now with my ticket showing assigned but no response yet. I guess that's better than my requests getting auto closed as "resolved" right away though

11-19-2014, 11:07 PM
I've been waiting for over a month and can't get a response. Ticket was escalated to a specialist 2-3 weeks ago and message e sent to clementine, answered 4 days later as to which game I was speaking of, 4 days later no further response

11-22-2014, 07:43 PM
Has anyone gotten their issues resolved yet? I got one response asking for gold purchase info that I had already provided earlier and haven't heard back since.

11-22-2014, 10:11 PM
Good luck getting a reply before March 2015.

I have 4 open escalated tickets. The most recent one was escalated 22 days ago and still doesn't have a reply. The oldest is 2-3 months old and also doesn't have any replies.

11-23-2014, 04:35 AM
Bast ards never helped me and I lost over 55k gold after a update because of there stupidity, wait I was the stupid one for spending on a game that used to be fun now it's like a freaking job I dislike!

11-24-2014, 07:44 AM
Well they closed my latest ticket saying they moved my account over, but still don't have access to my hlp, looks like at least another 2 week wait for me