View Full Version : The sudden level jump

03-13-2015, 12:58 PM
Dearest Gree,

I was locked out from the game earlier and getting the "Cannot connect to server, make sure you have internet access. blahblahblah" error on iOS. From there I closed the app, restarted it, for about 10-20 times in a 30-minutes time span. Finally I was allowed to enter the game, and to my surprise,

my level jumped 38 levels and was given 116 skill points to allocate.

During the lock out I did NOT delete and re-install app as I heard some other players did, who also suffered the same outcome, with their levels jumped anywhere between 10-80 levels.

Ticket sent for now, I'm just writing here to raise this issue to the greater community.
I won't be using my skill points given in error, hopefully this can be restored as soon as possible, as the higher level does have impact on the WD points I get.

03-13-2015, 12:59 PM
place holder

03-13-2015, 01:07 PM

I've looked into this for you and the team is currently investigating this issue. Sorry for the inconvenience.

03-13-2015, 01:13 PM
Thank you for a response...

03-13-2015, 01:14 PM
You're welcome.

There is a stickied thread about this issue here: http://forums.gree.net/showthread.php?113060-Known-Issue-Auto-Leveling-Sudden-Level-Jumps

Please direct all comments and questions there.

Closing this thread. :)