View Full Version : Sent a ticket no respnose

Turkey Bacon
04-11-2015, 10:41 AM
We as a faction completed:

Prestige Faction war room: Daiko mountains 11/15 (deploy 61,200,000)


Faction War Room: Daiko Mountain 3/4 (control 3 nodes)

We did not receive the prizes for them, nor did they advance. We would like to get to 15/15 to get the unit that most factions are chasing.

Please Rectify

Faction is Space Monkeys United

Ticket: #2366859

04-11-2015, 10:48 AM
Please reply quicker, whilst there is a chance that rectification will be plausible

Turkey Bacon
04-11-2015, 11:08 AM
Ill be posting all the ticket numbers from all our faction numbers:


Turkey Bacon
04-11-2015, 11:09 AM

another one

04-11-2015, 11:13 AM
2477331 un responded ticket number

04-11-2015, 11:32 AM
Its the weekend. You ain't getting any response until at least Monday.

Naughty Toon
04-11-2015, 11:38 AM
I have tickets from 3 cycles ago, good luck

Turkey Bacon
04-11-2015, 11:57 AM
2366940 another one....

I doubt we will ever get a response even during the weekday, this is just in case a moderator would be kind enough to push it through and get an update on monday. Its why im being polite and haven't freaked out yet.

04-11-2015, 01:19 PM
My avatar is still missing in cyberspace since mid March. The ticket is escalated but that's all. I can't play. I am missing tons of new prizes. And NOTHING is being done about it.

04-11-2015, 01:56 PM
My ticket number is 2328635.
Allen James is the chap who said the ticket is escalated.
Help from any of you mods would be appreciated.

Turkey Bacon
04-12-2015, 08:34 AM
Happened again......completed events however we weren't awarded the rewards at 14/15 and 4/4

04-12-2015, 09:42 AM
My faction just completed 13/15 but it's still in our goals folder and we didn't receive the reward for it.

Makes moving forward difficult.

I've sent a ticket (#2368112) but it's the weekend and Gree won't be open until tomorrow. I doubt it will be resolved before Frontline ends.

Turkey Bacon
04-12-2015, 09:58 AM
you just need to do it again....its what we did. we just finished 15/15 we should've been done with it yesterday.

04-12-2015, 11:16 AM
My faction completed the goals in question but it took awhile too update.

04-12-2015, 01:16 PM
Well, I heard from Gree, so someone is there today.

Two wars to get reward for 13/15. The last war, we had enough points to win and get the reward 14/15 IF Gree had rewarded 13/15 when we won it. I've asked Gree to acknowledge our wins and give us the rewards we've earned.

No one should have to repeat a lvl in order to win it. It just stretches this out so we have to spend more money and/or gold to get to the end.

major willy
04-12-2015, 08:11 PM
Wow they replied. All I thought they did was erase posts.

04-12-2015, 11:45 PM
I usually have very good luck with Gree responding to my tickets. :)

04-14-2015, 08:15 AM
We had the same issue !
We planned the entire event on the completion of that Prestige faction war room objective and on our first attempt on 13/15 (75.6m deploys required) we deployed over 115m, gott the whole map and scored over 160 total points....
oh, whait.....
nah....13/15 objective still there to be accomplished.

we deployed over 120m in the further two battles, unfortunately those have been recorded as 13/15 and 14/15 done!

Several tickets
no answer

....still waiting for our unit :mad: