View Full Version : I can not get into game

Clare Shears
10-10-2015, 05:29 AM
I really love this game but haven't been able to get on since the new iOS 9 update don't know what I can do as I love the game an really enjoyed playing it please help !!!!! .

Vile Lynn
10-10-2015, 07:03 AM
Hi Clare, welcome to the forums! :)

Please read the sticky threads regarding the iOS9 update. <link (http://forums.gree.net/showthread.php?116884-UPDATE-Android-1-19-2-(7-9-15)-and-iOS-1-19-2-iOS-(7-16-15))

Try deleting and reinstalling your app. Your info is kept servers-side so you should not lose any progress. Sometimes reinstalling helps. If it does not, please send in a ticket to CS thru this link, GREE's Customer Support Center (https://games.gree-support.net/hc/en-us/requests/new), since you cannot get into the game.

Good luck!