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View Full Version : Cannot purchase Murky Pack



CrawFishEater
09-27-2016, 07:59 AM
It isn't allowing a purchase. it spins and nothing. Will this be fixed before the sale ends?

Orlus
09-27-2016, 09:16 AM
Hello,

Can you provide more information about your issue? At what point does the purchase begin to hang? After you hit the 'Buy' button? Before or after you enter your iTunes password? Have you changed your login information recently? Are you connected via wifi or cellular data?

I ask because we are seeing other purchases being made with out issue since the event began and we were able to make purchases on our end as well. We will also be more than happy to work directly with you if you are able to submit a customer service ticket in game.

CrawFishEater
09-27-2016, 09:32 AM
I sent a ticket in. Wasn't sure it would have been addressed before the sale was over.

Orlus
09-27-2016, 09:36 AM
I sent a ticket in. Wasn't sure it would have been addressed before the sale was over.

Thanks for your reply. The customer service team should be able to resolve your issue shortly. If anyone else is experiencing this, please let us know and we'll investigate and resolve the issue ASAP.