View Full Version : I got problem in this event

05-20-2012, 03:22 PM
today, i got 8 ship propellers.
In this afternoon, when I try to open a sea crates , i find that all disapear....
I truned it off and on again and i found i lost ALL OF SHIP PROPELLERS .....
and now, I re-open again in this evening, i miss one from 8 to 7.......
so what so i do !?
because i did open 1 more again and return to 8 now....
can system give me back the one i miss?

and how can i report such matter?

i want to attach the pic that i got but it is too big

05-20-2012, 03:45 PM
Resize the picture, send a ticket and hope for the best

05-20-2012, 03:55 PM
how to sent a ticket?

05-20-2012, 04:00 PM
how o attach the pic in the ticket?

05-20-2012, 04:02 PM
In game "Menu"- "More"- "Help/ ?", click "contact support"- an email template will pop up.
Copy paste pic in email? Sorry, i have yet to send them a pic.

05-20-2012, 04:10 PM
Like hound said for the ticket, but I use the computer for pix

Actually, I just tried to send a pic with a ticket and it worked with copy and paste..

05-20-2012, 05:47 PM
okay thx...
poor me...
i should hv 9 prop...
and the extra gift
but now i got 8 only.....

05-20-2012, 08:06 PM
They are usually pretty lenient about things like this and don't require much proof from you. There are many small problems with the game and this has likely happened a lot, to a lot of different people. They will likely prize you with the 9 part reward whenever they receive your ticket.