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Nacon10
03-20-2013, 01:59 AM
I have 2 KA accounts, iPad and iPhone. They don't use the same system to acquire free gems. Account 1 makes me download apps and rewards me with 1-3 gems per instal. Account 2 simply requires to watch videos that can be up to 30 seconds long and rewards one gems per video. The number of videos you may watch varies at times.

Why is this different ?

How can I make both Account 1 the same as Account 2?

Zesder
03-20-2013, 02:28 AM
I agree. I would like to know why I am unable to use the video system on my iPad.
Also I havnt been able to access any videos on my iPhone for around 3 or 4 days now.

Dirt road Joe
03-20-2013, 02:42 AM
I have an ipad and it requires me to watch videos for gems. But the past couple days i watch about 20 videos but only get credited like 1 gem. So i am having problems with Adcolony crediting me.

Mango70
03-22-2013, 11:35 PM
I agree. I would like to know why I am unable to use the video system on my iPad.
Also I havnt been able to access any videos on my iPhone for around 3 or 4 days now.

Same thing for me...!

Boudicca
03-23-2013, 09:38 AM
On my first iPad account, it was a mixed up Tapjoy configuration, some videos, some one-click-give-your-info things, but the videos never worked. Then after an update, it went to the daily videos, as long as there wasn't an ongoing LTE/LTQ or gem sale, in which the function was disabled. I watched as many as I could a day, and actually downloaded a a game app or two that had been advertised, so I consider it an effective marketing tool for me. (I studiously turn my head to avoid the burger ads - a girl's gotta watch her figure, you know?)

Then I rerolled my character when I upgraded my iPad, I got stuck with the Tapjoy option, which I will never participate in because most sites require your credit card info. So NOT an effective marketing tool for me.

Finally started an account on my phone, and was thrilled to see the videos were my option!

It seems that the videos vs Tapjoy method is randomized per installation.

a glory a
03-24-2013, 04:57 AM
I wondered why people were able to watch for gems! I have been pulling my hair out... but at least i'm not the only 1!

remedayin
03-26-2013, 05:21 PM
anyone managed to solve this or get an answer from gree?
opened a ticket but seems to be dead in the water

Boudicca
03-26-2013, 05:50 PM
anyone managed to solve this or get an answer from gree?
opened a ticket but seems to be dead in the water

You ever wonder why a business will ask: How did you hear about us? Because they want to figure out where to put their marketing dollars, ie., radio ads, the Internet, tv commercials, print ads, the sides of telephones booths, etc.

Gree is trying to generate ad income several different ways (T-joy vs videos), and unless one method seriously pulls forward as a money earner, I suspect we will continue to have a variety of methods thrust upon us.

Hey, it's better than in-game ad banners! At least this way we have a choice whether to watch that video or not, or download that app!

Masaka
03-26-2013, 06:00 PM
I haven't had the choice to watch videos since they added the free gems feature, and I'm having the same problem on MW I used to watch videos for free gold all the time then it just disappeared one day, I only play MW and KA on my phone.

Klassenr@hotmail.com
03-26-2013, 08:37 PM
anyone managed to solve this or get an answer from gree?
opened a ticket but seems to be dead in the water

I sent a ticket couple weeks ago regarding the same issues and Gree responded saying this is not their issue and i must submit the ticket to Tapjoy. They are aware of the issue but dont care. I can post the exact email if interested, but this is a precise summary.

goowokji
03-27-2013, 10:17 PM
Damn free gems button, it has always behaved wonky for me. Sometimes I would get 4 videos, and others nothing. I guess its one of the ways that they tease you.

Zesder
03-27-2013, 10:27 PM
The free gems videos still don't work for me. 8 days since my last post.

Valid or
03-28-2013, 01:49 AM
Never seen one vid on my ipad all I have is the tap joy list, the web site for tap joy is better tho it has free offers for gems all you need do is try out a game get the gems, if you don't like the free game/app you downloaded, deleat it.

Mango70
04-03-2013, 11:39 PM
anyone managed to solve this or get an answer from gree?
opened a ticket but seems to be dead in the water

After sending two tickets to Gree, they seem to have solved the problem! If problem persists for someone, send them ticket. It worked for me. I can watch movies to obtain free gems again.

TempusDA
04-04-2013, 03:36 AM
After watching the video dont jump out of game or you wont get the gems. Go back to your kingdom and wait about 2 to 3 min the gems should appear. If you watching videos on the way out and jump out before the game gets a chance to register you will not receive the gems for the videos you watched. Hope that helps.