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GQNammmer
06-14-2013, 12:15 PM
As the title states, what is going on here? War started and one member got only 2 hits in with full life and i got 3 hits in. Did something change?

Silent follower
06-14-2013, 12:16 PM
Same here for me!

The Good Doctor
06-14-2013, 12:18 PM
Same for my guild

Nacon10
06-14-2013, 12:18 PM
****ing bull****

Klassenr@hotmail.com
06-14-2013, 12:19 PM
Same. Ridiculous

Tenspot
06-14-2013, 12:20 PM
Soooo..... Who's buying cure potions? We are free play, just curious...

E-I
06-14-2013, 12:22 PM
This is impacting my guild as well. Some get three hits, some get two. Way to go Gree.

Berneburg
06-14-2013, 12:22 PM
We've had people with only 1, 2, or 3 hits. I hard closed the app and shut down my iPad. When I reopened I had full health, but the game used 25 gems to do so. Was able to four hit with the "stolen" refill. Was saving those gems for personal character use. Also people are showing win/loss stats at odds with the amounts of hits they have taken.

Web323
06-14-2013, 12:31 PM
Only getting three hits here.....We have been Gree'd

dizzle
06-14-2013, 12:32 PM
same problem here.. along with everyone in my 46 member guild

Aaron2012
06-14-2013, 12:33 PM
Same here. Got 2 hits in and my health bar was empty!

JPFAS
06-14-2013, 12:34 PM
Same here.

steve_r
06-14-2013, 12:38 PM
Same here for all of us

Sirius
06-14-2013, 12:40 PM
Greetings folks,

We are looking into everything that is being reported and we should have it fixed shortly. We do apologize for the issues popping up.

~Sirius

TTKhub
06-14-2013, 12:52 PM
Surely this is going to give some guilds an advantage over others .how will you fix that?

Yoshi808
06-14-2013, 12:54 PM
Do we get reimbursed for using gems and not getting the usual services rendered?

Crash*
06-14-2013, 01:16 PM
Disappointed first war has reduced firepower...this may impact standings for those that wait for the fix and don't waste additional gems..

Sirius
06-14-2013, 01:42 PM
As I've posted in another thread

"Just an update on the matter, support does have the logs for each hit/refill used during the event and YES those that did have an issue will get the gems back to cover the hits missed. Note this isn't a full refund of everything spent but only a refund for the hit(s) that were missed out on.

I hope that clears things up a bit better on this issue!"

Gambit12
06-14-2013, 04:02 PM
Same problem here...:(

The_Legend_Shall_Live_On
06-14-2013, 04:28 PM
As I've posted in another thread

"Just an update on the matter, support does have the logs for each hit/refill used during the event and YES those that did have an issue will get the gems back to cover the hits missed. Note this isn't a full refund of everything spent but only a refund for the hit(s) that were missed out on.

I hope that clears things up a bit better on this issue!"

Hi Sirius,

Thanks for this and it does make sense. However, it doesn't cover the situation it has presented to those NOT using gems, such as myself. First couple of battles I had full health and got only 3 hits in because it drained my entire health out. I didn't use gems to refill. However, once my health filled up in full, I again only got 3 hits in.

I sent a report in through in-game support, but it is something that would have to be/should be reconciled for the non-gem users as well. Otherwise, per the above, there is no fix for the issue. One guild x 40 players x 40 missed hits x 250 average CP = 10,000 CP lost for that battle.

Shinazueli
06-14-2013, 06:45 PM
Hi Sirius,

Thanks for this and it does make sense. However, it doesn't cover the situation it has presented to those NOT using gems, such as myself. First couple of battles I had full health and got only 3 hits in because it drained my entire health out. I didn't use gems to refill. However, once my health filled up in full, I again only got 3 hits in.

I sent a report in through in-game support, but it is something that would have to be/should be reconciled for the non-gem users as well. Otherwise, per the above, there is no fix for the issue. One guild x 40 players x 40 missed hits x 250 average CP = 10,000 CP lost for that battle.

Yeah, I hate to have to be the one to tell you this, but they don't give a (excrement) about players not using gems. Sorry. They barely give half a (excrement) about paying customers, and that's debatable. You're (excrement) out of luck.

Sirius
06-14-2013, 07:00 PM
Please check out our recent update regarding this:

http://www.funzio.com/forum/showthread.php?58143-Health-and-Health-Pack-issues-Resolved!

Thanks!

/Closing thread