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View Full Version : Gree you took my gems again



Berneburg
06-16-2013, 07:29 AM
So, i selected the mega button to attack the guardian. Experienced a server error so I hit the mega button again. First mega suddenly registered, my gems dropped by 25, and my energy refilled.

I did not select the energy refill button, I hit the mega attack button. Why are other buttons refilling anergy? This is the second time this had happened to me in the campaign. I want my gems back, again.

Mr Painite
06-16-2013, 07:41 AM
This is not how one submits a ticket.

Berneburg
06-16-2013, 08:03 AM
This is not how one submits a ticket.

Understood. Already did. Just posted what happened to get additional attention to the issue and allow others to post if they experience the same.

Dirt road Joe
06-16-2013, 08:29 AM
Understood. Already did. Just posted what happened to get additional attention to the issue and allow others to post if they experience the same.

Your not alone. I have lost over 250 gems due to server errors. I would suggest you not attack an enemy unless you are in an area with a good wifi or cellphone reception. If you have no gems in your account, then you can attack whenever as much as you want. but if you receive a server error message and you have gems in your account I suggest you stop attacking until you can get a better wifi or cell signal. For some reason the server automatically deducts gems from your account. I have no idea why though...

But like Mr P said, just submit a ticket and they should take of the issue for you.