View Full Version : Why would you receive any compensation at all

06-23-2013, 04:21 AM
The glitches that occurred last update were stunning according to reports here.

+ Accounts were swapped around and are still lost.

+ Losing about half of a LTE event

+ Damage was threatened to be done by others (dont know if that was reralized)

+ and simply the product not being in usable order.

I think it's broadly accepted that none of this was the fault of the users.

Should the owner of the product (Gree) actually compensate anyone at all?

I'm interested in the thoughts of those using the product and in particular those who have spent serious money on it.

Out of fairness and consistent with the company's 'communication and greater transparency' policy, I also welcome and encourage the view of the company to be communicated.

Should any compensation be offered and if so on what basis?

There are two types of compensation; real $ and product.

Anonymously Yours
06-23-2013, 05:04 AM
I am forbidden to speak of such scurrilous things.

06-23-2013, 08:09 AM
Appealing to the fruit tree or massive play center has proven worthy

06-23-2013, 06:14 PM
Appealing to the fruit tree or massive play center has proven worthy

If thats the case perhaps I should ask if anyone has received any compensation at all as a result of the major glitch and if so what was the issue and compensation was received.

06-23-2013, 06:27 PM
Three in my faction were lost , one for 2 days , one for 8 days and one still lost. None of them have received anything. The second one had all his buildings sold and base wiped clean. Has not gotten anything so far but his toon back. Will see I guess. Would at least hope they get all back to what it was before and some units for each event they missed . Really dissapointed at Gree so far. Hope they make it right , not even sure how many people were affected but looks like quite a few.

06-23-2013, 06:45 PM
I think it's a heap of people that have been effected.

Just heard a response to a ticket was "WE'RE UNABLE TO COMPENSATE".

So it looks like thats the company line. NO COMPENSATION.

This one has spent significant $'s on this game and gets that response. Oh well that makes the decision easy I guess.

06-24-2013, 12:07 AM
At least you got a reply, I just get ignored nowadays.

You can also ask apple for a refund but they told me to piss off too..