View Full Version : Game zeroed out today. Need help to fix

dash it
08-16-2013, 09:08 PM
Hi Gree. My game went to all zeros today. I can't get it to come back but as a new game from the start. When I get to choose a name it says invalid no matter what name I choose and that's as far as I can get. My syndicate says I still there. My name is da**** and I was level 155 on my ipad. Any help? Thanks

dash it
08-16-2013, 11:41 PM
Dash it is the name of the character without the space.

08-17-2013, 04:16 AM
I have exactly the same problem.
Game reset to all zeros and now completely reset to a brand new account !!!!
MFH Arthur

Sent an email but no reply.

dash it
08-17-2013, 07:14 AM
Let me know if you get it fixed and how it was done. I'll do the same Arthur.

dash it
08-17-2013, 07:16 AM
By the way, I deleted the game and then re-added it and that did not work (several times). I also reset my ipad and that did not work either. I think the fix will have to come from Gree.

USEF Laura
08-17-2013, 08:51 AM
I have the exact same problem. Did the uninstall/reinstall - still nothing.

dash it
08-17-2013, 10:47 AM
Let's keep each other in the loop

dash it
08-18-2013, 08:36 AM
Still no word

08-18-2013, 10:14 AM
It's a really bizarre bug. We're going to have a fix out as soon as we can.

Dirty Larry
08-18-2013, 10:17 AM
It's a really bizarre bug. We're going to have a fix out as soon as we can.

Finally got a response from gree which told me to treat it like a transfer. Give them the new code. There is no new code. My existing account is zeroed out. Two days and that is all they got.

dash it
08-18-2013, 01:20 PM
Thanks cj54. I knew with these situations it isn't as easy as flipping a switch to fix. I thank you in advance for working on this.

dash it
08-19-2013, 06:32 PM
I'm fixed thanks so much