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Totalwar
09-09-2013, 12:53 PM
Ticket number #870504

Cj54 didn't say what I should do or if you can help.I sorry posted the content of the e-mail but I did remove any personal information.

http://www.funzio.com/forum/showthread.php?67413-CJ-please-restore-my-game

Hope this is clear enough thanks for your help CJ.

I been told by Cj54 that I not making myself clear what I would like so here goes again.I would like my building back because my 6 year old son deleted my building.Please would it be possible to restore my game to May 2013.

Berneburg
09-09-2013, 12:57 PM
Reply to your ticket e-mails with a more in-depth explanation of what you want. CJ said the tech just assumed you were asking to have your account reset from some odd reason, not because all your buildings were accidentally deleted by your son.

Gfours
09-09-2013, 01:16 PM
As berneberg says, give a complete and concise explanation on a reply to your ticket. Explain exactly what happened, and what you want/require from the support team.
From CJ's reply your original ticket was vague.

Totalwar
09-09-2013, 01:26 PM
Is this ok



My son deleted all my buildings by mistake and i dont have anything on my kindom.Can you please restore them back.And include the boost building and all money buildings and the defence building to May 2013.thanks for your help in this matter and sorry for any misunderstanding.

The Good Doctor
09-09-2013, 01:31 PM
Your son deleted them in May?

Totalwar
09-09-2013, 01:34 PM
Yes didn't think I could get my game restored tried to restore though game centre but did work.

Gfours
09-09-2013, 01:35 PM
Is this ok ?

My son deleted all my buildings by mistake and i dont have anything on my kindom.Can you please restore them back.And include there and boost building and all money buildings.

I would add dates if you can, for example.

My son was messing on my iPad and has sold of all my buildings, the last date I played was approx mid June. Is it possible to have my account reset to this date, or failing that is it possible to have my buildings restored?

Yours longingly awaiting to play your fantastic game that I'm addicted to and want to spend all my wages on, in fact I will sell said child and donate all cash raised to the Gree Christmas party

Totalwar

Totalwar
09-09-2013, 02:07 PM
I would add dates if you can, for example.

My son was messing on my iPad and has sold of all my buildings, the last date I played was approx mid June. Is it possible to have my account reset to this date, or failing that is it possible to have my buildings restored?

Yours longingly awaiting to play your fantastic game that I'm addicted to and want to spend all my wages on, in fact I will sell said child and donate all cash raised to the Gree Christmas party

Totalwar

Nice one lol thanks everyone your help.

Totalwar
09-09-2013, 02:13 PM
List of building level 10 buildings.

Siege Workshop level 10.
Colosseum level 10.
Barracks level 10.
Cottage level 10 x2.
Bazaar level 10 x2.
Farm Level 10 x2.
lumber mill level 10.
Blacksmith level 10.
Pit Trap level 10 x5.
Bunker level 10 x5.
Guard Tower Level 10 x5.
Siege Workshop level 10.
Colosseum level 10.
Barracks level 10.
Cottage level 10 x2.
Bazaar level 10 x2.
Farm Level 10 x2.
Lumber mill level 10.
Blacksmith level 10.
Silo level 10 x2.
Stable level 10 x2.
Tailor level 10 x2.
Bakery level 10 x2.
Castle level 10.
Breeding Den level 10.
Fish Market level 10 x2.
Cartographer level 10 x2.
Gnomish Lab level 10.
Beast Kennel Level 10.
Temple level 10.
Engineering Academy level 10.
Beast Warren level 10.
Magic Academy Level 10.
Wizard's Spire Level 10.
Merchant Caravan Level 10.
Shipyard Level 10 x2.
Playhouse level 10 x2.
Brothel level 9 x2.
Tavern level 10 x2.
Lender level 7 x2.
Manor level 6 x2.
Gold Mine level 9 x2.
Wine Maker level 9 x2.
Apothecary level 9 x2.
Jewelcrafter level 9 x2.
Library level 10 x2.
Leatherworker level 10 x2
Inn level 10 x2

Photo of profile with old IPH.

http://i352.photobucket.com/albums/r342/totalwar_photos/IMG_03751_zpscb6bb5e6.png

CJ54
09-09-2013, 02:30 PM
Just send that additional info as replies to the original ticket, is the best way.

Totalwar
09-09-2013, 02:35 PM
Thanks CJ54.

Shinazueli
09-09-2013, 11:02 PM
Holy god. This child would not be sitting down if he were mine.

Totalwar
09-11-2013, 12:43 PM
Holy god. This child would not be sitting down if he were mine.

My thought for letting him use my ipad lol.

leek
09-11-2013, 04:39 PM
Can I know how much $$$ your kid got you for selling all those buildings? Must be a princely sum. I hope he's not acting on mum's instructions?

Totalwar
09-11-2013, 04:51 PM
You get 0 money back only get some gold.

Wow 13 days and counting since first support ticket still no building back.

Totalwar
09-12-2013, 08:56 AM
Wow 14 days and counting since first support ticket still no building back.

Totalwar
09-12-2013, 05:48 PM
Wow 15 days and counting since first support ticket still no building back.

Totalwar
09-14-2013, 03:33 AM
Wow 16 days and counting since first support ticket still no building back.

Ms Pickles
09-14-2013, 10:07 PM
Wow 16 days and counting since first support ticket still no building back.

So now you have attitude of expectation ? You think advertising wait times will make them care to work faster to fix your problem that nobody else care about ? Why you consider yourself so important than others waiting in line ? You wait your turn and be thankful they bother to fix your silly mistake, they have no obligation you know.

Totalwar
09-15-2013, 05:24 AM
I got a nice surprise this morning my game been restored Thanks Gree and everyone for the support.:cool:

Rawrimabear
09-15-2013, 02:27 PM
I accidentally sell buildings all the time because of interface lag. I put tickets in and usually have my building back within 48 hours.

I do this at least once every other week and never had a problem getting buildings back. Good to hear you got yours back.

leek
09-15-2013, 05:11 PM
I accidentally sell buildings all the time because of interface lag. I put tickets in and usually have my building back within 48 hours.

I do this at least once every other week and never had a problem getting buildings back. Good to hear you got yours back.

Once every other week! So you're one of those hogging up the ticket queue.