View Full Version : 3 weeks and game still not transfered

10-28-2013, 01:55 PM
Hi could mod please help, a faction members account is still awaiting transfreing after 3 weeks please help

Ticket id 1047844

10-28-2013, 01:58 PM
wow 3 weeks, fix it already gree, he is a great member of our faction!

10-28-2013, 04:08 PM
Mods please help!!!!

10-29-2013, 01:25 AM
Really still no assistence

10-29-2013, 02:43 AM
Bump for your sake, this must suck.

10-29-2013, 03:01 AM
bump to you Richard btw my name is richard too so bump for my namesake as well

10-29-2013, 07:23 AM
Is it on an ios device? If it is - the posted procedure with backup and restore does work- I transferred my account successfully from one ios to another ios device.

Have no idea about Android though...

10-29-2013, 09:12 AM
Be grateful, look at how much money and frustration you saved.

10-29-2013, 09:17 AM
Its not my account, its a fellow faction members and he is ios platform.

10-29-2013, 10:37 AM
Its not my account, its a fellow faction members and he is ios platform.

They are not helping because they have already sent him the step by step instructions on how to transfer his account and the ticket is prolly considered closed.

He needs to follow the seemently simple instructions to the "t" and he will transfer his account. I did it successfully two weeks ago.

Here are the instructions as Amy from Gree sent to me. They do work.

Thank you for contacting Support. If you still have your old device, please sync/back up your account to either iTunes or iCloud. Next, sync your new device with either iTunes or iCloud and restore data. When you open the game on your new device, you will be prompted to restore your data. Please click yes; you should now have your account restored to continue playing the game.

Again- this worked for me.

10-29-2013, 12:52 PM
He has already done this stuff, all that happens is the game opens and never ask to restore but thank you for your help

10-29-2013, 03:59 PM
I got my game transferred with in 24 hrs but I jumped onto a thread one of my faction mates posted who was waiting a week or so for his game to get transferred.

Hopefully gree responds soon for you're mate. It may help to post the ticket number associated... I also provided gree the new name of the modern war account that my original account had to transfer to.

10-29-2013, 04:13 PM
i got mine transferred within 12 hours of request. both ios devices were under the same apple ID.
maybe that was the advantage?

10-29-2013, 04:16 PM
If the device is ios then you could download it from game centre if you log in using your game center account.

10-29-2013, 08:28 PM
I have two accounts. One on my iphone 4 and one on my ipad mini. I want to transfer my game from my iphone to my ipad and my ipad game to my iphone. Is this possible through icloud or is it something that Gree has to manually do for me? Any help is greatly appreciated.