View Full Version : Device transfers

12-03-2013, 07:08 AM
How Long does it rake and what is the best info I can send to gree in the ticket please? Ticket was sent Sunday

12-03-2013, 08:54 AM
I'm having the same problem ticket #1170145

Please fix it soon. Thank you

12-03-2013, 09:26 AM
I have tried both Funzio id transfer and backup restore but nothing works. I have both my devices but I cant transfer. Also sent a ticket.

12-03-2013, 11:21 AM
CJ54 please fix this soon. Thank you

12-04-2013, 05:19 AM
CJ54 please fix this soon. Thank you

I had to transfer 3 accounts to different devices last 2 weeks, the last transfer was requested just before thanksgiving and I am still waiting for it to complete. The first 2 were transferred within 2 days.

this is the way it normally works:

- create ticket from within the app, just sending an email to the mailbox doesnt work
- mention that you want to transfer to new device
any other information in your mail is ignored
- you will receive first (immediately) an automated response with a ticket number
- normally within 24hrs you get mail with instructions info to provide
- after you provide info to second mail it normally gets transferred within 2-3 days

I think they have a backlog to work through because of thanksgiving and the guild wars event.

Raistlin (ESq)
12-04-2013, 09:51 PM
I have been waiting 8 days now, nothing since the automated response....

12-05-2013, 05:37 AM
They fixed it for me in same day. I was surprised.

Valid or
12-05-2013, 11:14 AM
Not sure if I will be banned for this or not..but
As a 2nd means if contact..

It's all a dream
12-06-2013, 05:26 AM

apply now! :p

12-06-2013, 08:58 AM
How hard would it be to make the game playable once device you are logged into Game Center on. Like call to arms and I think even the Simpsons game allows it. Investment up front would save tons of hours of manual lay swapping down the road.