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Touch Down
01-07-2014, 12:06 PM
Have these been paid out yet?

Deadwater
01-07-2014, 12:10 PM
Have not received yet

Monty31
01-07-2014, 12:22 PM
Yes, last night before ltq started

aron
01-07-2014, 12:52 PM
Haven't got it yet

usmc.elite
01-07-2014, 03:45 PM
How much did you get?

Marine007
01-07-2014, 04:01 PM
Mine came in last night

usmc.elite
01-07-2014, 04:04 PM
Damn bro I didnt get any how much u get?

Marine007
01-07-2014, 04:15 PM
It says between the 1st and 7th so you guys will get paid today, or send in a trouble ticket with all your receipts

xavvax
01-07-2014, 05:53 PM
There is gold bonuses?

RealTeflonDon
01-07-2014, 06:01 PM
There is gold bonuses?

Only if you spent enough money and requested to be included in the program.

Touch Down
01-07-2014, 06:56 PM
$500 USD a month min

Marine007
01-07-2014, 10:08 PM
Did you guys get paid yet?

aron
01-08-2014, 06:58 AM
Still nothing here...

Idiokus
01-09-2014, 06:39 AM
Would be great if a moderator gets on here to tell us if bonuses are delayed or what! Still haven't received...come on Gree!!! Or put up a thread or post or whatever to inform those that are in the dark about their bonus! I don't want to wait eons for support reply!

the schwayzz
01-09-2014, 08:52 AM
How do you get the gold bonus?! I want gold. I spend money on gold, but who do i message and how do I get included?

Motley
01-09-2014, 09:32 AM
Im still waiting also. I sent gree a ticket, but we all know how that goes.

sister morphine
01-09-2014, 12:01 PM
How do you get the gold bonus?! I want gold. I spend money on gold, but who do i message and how do I get included?
Send a ticket to support through your game asking to be included in the gold bonus programme. They'll send you the details, but as said you need to spend a minimum of $500 (or the equivalent in other currencies - 400 in UK Sterling for instance) in a calendar month to be eligible for next month's bonus.

KingOW
01-09-2014, 01:14 PM
Send a ticket to support through your game asking to be included in the gold bonus programme. They'll send you the details, but as said you need to spend a minimum of $500 (or the equivalent in other currencies - 400 in UK Sterling for instance) in a calendar month to be eligible for next month's bonus.

How much bonus do you get if you have spent say $500 USD on gold?

Gazzman_razzman
01-09-2014, 01:20 PM
How much bonus do you get if you have spent say $500 USD on gold?

2500 I think is the lowest tier

aron
01-09-2014, 01:22 PM
How much bonus do you get if you have spent say $500 USD on gold?

about 1/3 back in gold not bought on sale

Gazzman_razzman
01-09-2014, 02:04 PM
Gold bonus tiers :

$500 = 2,500
$1,000 = 5,000 + crate level equivalent exclusive item
$2,000 = 20,000 + crate level equivalent exclusive item
$3,000 = 45,000 + crate level equivalent exclusive item
$5,000 = 125,000 + crate level equivalent exclusive item
$10,000 = 250,000 + event level equivalent exclusive item

primetime347
01-09-2014, 05:30 PM
It does not matter if you buy gold on sale or not. All that matters is you have to spend at the minimum of $500 to get that tier of bonus. You have to keep count of how much you spend. I just bought 7 vaults on sale. That gave me an extra 3000 gold for only $60 more. Now I will get my bonus at the beginning of next month.

Niccy
01-09-2014, 07:12 PM
Gree is no longer giving any gold bonuses sorry for the inconvenience, there reasoning is something along the lines of spending 10k a month on a game is absolutely ridiculous

Luv4UR Mom
01-09-2014, 07:31 PM
It does not matter if you buy gold on sale or not. All that matters is you have to spend at the minimum of $500 to get that tier of bonus. You have to keep count of how much you spend. I just bought 7 vaults on sale. That gave me an extra 3000 gold for only $60 more. Now I will get my bonus at the beginning of next month.

To be clear- Bonus is based on the actual purchase price. In other words, if Gree has a sale, during which a vault is 79.99USD, that is all you get credit for. You do not get credit for the 99.99USD that a vault normally costs. Also, any taxes do not count. I think it's also worth mentioning, that the bonus program used to be a lot more generous..... If I recall, $2k used to get you 30k gold.......Granted you didn't get the crate item, but ummmm.....a crate item? Really?

sister morphine
01-09-2014, 11:45 PM
To be clear- Bonus is based on the actual purchase price. In other words, if Gree has a sale, during which a vault is 79.99USD, that is all you get credit for. You do not get credit for the 99.99USD that a vault normally costs. Also, any taxes do not count. I think it's also worth mentioning, that the bonus program used to be a lot more generous..... If I recall, $2k used to get you 30k gold.......Granted you didn't get the crate item, but ummmm.....a crate item? Really?
That's an understatement. It used to be based on buying x number of vaults per month - the price of them was irrelevant - and if you played more than one game on the same device, all purchases made on that device counted towards the bonus. I pretty much quit buying multiples when the second was removed, and vaults altogether when the money spent became the criteria.

CJ54
01-10-2014, 12:22 AM
That's an understatement. It used to be based on buying x number of vaults per month - the price of them was irrelevant - and if you played more than one game on the same device, all purchases made on that device counted towards the bonus. I pretty much quit buying multiples when the second was removed, and vaults altogether when the money spent became the criteria.

That system was great way back when it was like twenty people and we could do it all by hand. Necessary semi-automation forced us to change it to the current way.

Idiokus
01-10-2014, 04:14 AM
CJ I guess thanks for that info ...but I would like to know if they are on it and will hand out bonus before raid boss ends !!! Not cool ...like this event and don't want to buy more gold as I'm suppose to have my bonus! Peeps can get info about bonus ...so find it strange this thread up a moderator drops in but has nothing to say our concerns. Please forgive me but thread is about not receiving bonus for dec. Nothing has been posted about a delay as to not worry your loyal gold buyers . I sent a ticket to support ...still waiting ...

Yancool
01-10-2014, 02:16 PM
As always it puzzles me, why GREE goes silent when there's problems. It happened when the program was revised, and now there's problems with the fulfillment of the bonus, and no news. I accept there can be problems with the coding or with the numbers, but I don't think it's acceptable that there's no info at all about what is wrong, and when we can expect the bonus, after all we paid for it, and it has affected a lot of players I know, including myself.

CJ54
01-10-2014, 02:40 PM
As always it puzzles me, why GREE goes silent when there's problems. It happened when the program was revised, and now there's problems with the fulfillment of the bonus, and no news. I accept there can be problems with the coding or with the numbers, but I don't think it's acceptable that there's no info at all about what is wrong, and when we can expect the bonus, after all we paid for it, and it has affected a lot of players I know, including myself.

There's no problem that we're aware of. The December bonus was already added. If people have questions or concerns about that, send in a ticket with the word "bonus program" in the body and we can look into it for you.

RealTeflonDon
01-10-2014, 03:23 PM
Not trying to be a snot, but, you meant "in the subject", right?

CJ54
01-10-2014, 03:31 PM
Not trying to be a snot, but, you meant "in the subject", right?

Actually no. Our support software (which is otherwise really solid) cannot search subject lines/email titles. We can see them, but not auto-sort for them. So in this case putting it in the main body of the ticket/email is the way to go.

We spot-checked a few of these in the last hour. In all cases so far, someone just didn't reach a tier.

Touch Down
01-10-2014, 04:09 PM
Just sent a ticket. Hopefully I get an answer soon