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bravo 6 vk
01-13-2014, 11:51 PM
I had to factory reset my phone and lost my account.
I sent in a ticket with all the info and BOOM! They restore it in only 11 hours!
Wow, I thought it would take weeks, but really, thank you support! :D
Special thanks to Annie Andrist

Ev0l
01-13-2014, 11:54 PM
Congratulations :)

bravo 6 vk
01-13-2014, 11:54 PM
Congratulations :)
:D thank you!

Sleazy_P_Martini
01-14-2014, 12:48 AM
i think stuff like this is pretty easy for them to handle. I've always had fast response times for these kinds of requests. I guess its other things that require a lot more research, that take a long time to resolve.

HTCBC
01-14-2014, 01:48 AM
It makes it easy if you give then the right information. I always save a copy of my settings every couple of months.

It has all the information they need. Maybe we should put up a guide so people can see how to do it?

bravo 6 vk
01-14-2014, 01:59 AM
Maybe we should put up a guide so people can see how to do it?

A&F had put up a video on how to transfer, but if you lost your account, send a ticket with:
Name of old character, level, mafia code, device type and last login time &
Name of new character starting from the beginning, level & mafia code.

That's all, if you have all the information correct, they do it pretty fast :)

djonny88
01-14-2014, 02:10 AM
its a wonder. really great

hitrasali
01-14-2014, 03:13 AM
nuoi con bang sua me (http://mattroibetho.vn/) rat tot cho ba me va tre em

HTCBC
01-14-2014, 03:35 AM
I back up my

Player ID:
Device ID:
Android ID:

and everything else below it, as a double back up

Sleazy_P_Martini
01-14-2014, 04:11 AM
I back up my

Player ID:
Device ID:
Android ID:

and everything else below it, as a double back upthat's what she said!!!!

stay out my kool aid foo!!!

OneHoop
01-14-2014, 07:07 PM
Lucky you. I've been locked out for a week now.

:(

bug
01-15-2014, 03:46 AM
I had to factory reset my phone and lost my account.
I sent in a ticket with all the info and BOOM! They restore it in only 11 hours!
Wow, I thought it would take weeks, but really, thank you support! :D
Special thanks to Annie Andrist

I have waited 5 DAYS with the same problem and no response at all from Gree. At some point I will be so far behind from the lodt time that it will be pointless to return. Please help!! My tivket is 1288410

bravo 6 vk
01-15-2014, 04:26 AM
I must be really lucky then! :)
Good luck with yours and make sure you sent all the right info!

CCKallDAY
01-15-2014, 05:11 AM
nuoi con bang sua me (http://mattroibetho.vn/) rat tot cho ba me va tre emYes, I know.

Noob13
01-15-2014, 07:25 AM
I've been waiting since Sunday. Got an initial response in about an hour then nothing since

ploop
01-15-2014, 01:28 PM
congrats on the speedy recovery!

Jerkies Yo
01-16-2014, 11:30 AM
I am in the same boat now, but have not heard back from anyone.

Pepperdepper
01-28-2014, 04:38 PM
I lost my phone a month ago got a new phone a week later and have been emailing GREE ever since about my account finally after 3 weeks I get a reply from Shirley yelling me if I have my device to restore my date in game after I emphasized I lost my phone this was 4 days ago and still nothing no reply after replying to the same ticket I finally started a new ticket hoping to feet someone besides this Shirley someone please help I already sent them screenshots of my old and current account and bank statements bought a lot if gold in that account