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KenjoMegi1
04-23-2014, 07:19 PM
I picked up my iPad and when I picked it up I noticed it made me purchase a 730 gem unit that I cant use. There really needs to be a confirm button on these large gem uses. I sent in a request but after my last request I don't have high hopes.
maybe someone will read this post and be able to do something....
-Kenjo Megi
-Scions of Abaddon-

Flipcydesae
04-23-2014, 07:40 PM
I've always had accidental upgrades reversed.

ListerOfSmeg
04-24-2014, 12:55 AM
Yeah good luck with that, and don't hold your breath

Palewood
04-24-2014, 05:58 AM
It happened to me about 2 days ago and they have already reversed it. Just send a ticket.

Essex Thunder
04-24-2014, 09:55 AM
When it happened to me they told me to pound sand

No chance they reversed it

Just4fun
04-24-2014, 10:34 AM
Send in a ticket

taxman
04-24-2014, 02:02 PM
I picked up my iPad and when I picked it up I noticed it made me purchase a 730 gem unit that I cant use. There really needs to be a confirm button on these large gem uses. I sent in a request but after my last request I don't have high hopes.
maybe someone will read this post and be able to do something....
-Kenjo Megi
-Scions of Abaddon-

I can give you the reply message you will get. think i have Gree's canned message memorize by now

Will start with something that may or may not be on topic and end with this


I sincerely apologize for the inconvenience caused as I certainly understand how disappointing it is to deal with such issues. I can totally relate to your anxiety. So, I took the liberty to pass your feedback to our developers so that such issues can be taken care of in the future update.

Thank you for your understanding in this matter.

KenjoMegi1
04-24-2014, 08:14 PM
im getting a little bit nervous since I submitted a ticket right after it happened and haven't had any reversal yet...... the war is coming and I wanted to use those gems..... *tear*
-Kenjo Megi
-Scions of Abaddon-

[DW] maretzky
04-24-2014, 10:43 PM
im getting a little bit nervous since I submitted a ticket right after it happened and haven't had any reversal yet...... the war is coming and I wanted to use those gems..... *tear*

Just ask iTunes support to cancel your last gem purchase. For me it worked.

KenjoMegi1
04-25-2014, 02:48 PM
WOOHOO!!!!!!!!!!!!! got my gems back just in time for the war :) Thank you Gree :)
-Kenjo Megi
-Scions of Abaddon-