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View Full Version : Can't transwer game to new ipad, but Modern War transferred?



anowalk
06-03-2014, 03:41 PM
For some reason, it's saying that there is no old account associated with my funzio ID. I am transferring in the same fashion that I did with Modern War (going into funzio ID and hitting transfer game, and putting my info in etc etc. I have tried multiple times - i'm making no error). Any suggestions? I need to wipe my old ipad to give it to my brother but I won't til I get this game transferred. Please help!

Thanks in advanced,

-AN.

Tadaaah
06-03-2014, 03:46 PM
For some reason, it's saying that there is no old account associated with my funzio ID. I am transferring in the same fashion that I did with Modern War (going into funzio ID and hitting transfer game, and putting my info in etc etc. I have tried multiple times - i'm making no error). Any suggestions? I need to wipe my old ipad to give it to my brother but I won't til I get this game transferred. Please help!

Thanks in advanced,

-AN.

Hello Anowalk,

Have you created the account for Kingdom Age as well? Apologies, it is an extra step, but creating the Funzio ID on Modern War doesn't create it for each game. You'll need to create it in the same fashion for Kingdom Age as well.

Let us know if that helps.

Valid or
06-03-2014, 10:24 PM
Hello Anowalk,

Have you created the account for Kingdom Age as well? Apologies, it is an extra step, but creating the Funzio ID on Modern War doesn't create it for each game. You'll need to create it in the same fashion for Kingdom Age as well.

Let us know if that helps.
Not sure what they meant by this,
but yes you do have to create a funzio Id for each game.
But the in game transfer is not working anyway.
So
Open a ticket from your new device(when logged in with your funzio I'd in its tab)
Tell them you would like your game transferred.
Give them, your old accounts in game name, level, and Id #(your invite code), time and date of last log-in
Also give them the same info from your new devices ka client(should be level 1-3)
Then attach a few receipts from your most recent in game purchases.
And they should be able to do it.
I am also going through a game transfer, and this was the information gree asked for.

Lys
06-03-2014, 10:42 PM
EDIT - Posted this before realizing you've been here for all of a day. Kingdom Age lags far behind Modern War in terms of features, this being one of them.

Hello Anowalk,

Have you created the account for Kingdom Age as well? Apologies, it is an extra step, but creating the Funzio ID on Modern War doesn't create it for each game. You'll need to create it in the same fashion for Kingdom Age as well.

Let us know if that helps.

Totalwar
06-04-2014, 03:26 AM
If you are transferring from iPad to iPad then you can transfer from iTunes from your PC.but make sure when you backup that you encrypt the backup in setting in iTunes.

Valid or
06-04-2014, 08:24 PM
Oh by the way, it's not a easy process to transfer your game. Been 5 days now for me, and still not completed.

Raistlin (ESq)
06-05-2014, 04:38 AM
Took Gree three months to transfer one of my KA games and it has already been over a month on my second one.

I don't understand why it can't be done in-game like MW, so simple and easy to do.

Raistlin (ESq)
06-06-2014, 04:34 AM
Guess whose game got transferred? :D

Valid or
06-06-2014, 09:16 AM
Guess whose game got transferred? :D
Nice..now if they could get to the others please...(won't say mine as that would selfish as some have been waiting longer but it's in there too)

Patofficer
06-15-2014, 07:55 PM
I want to transfer my KA account to my new mini ipad but I didn't purchase any gems yet. Do I have to order gems to get a copy of my receipt of gems purchase to submit a transfer ticket to Gree? I did transfer my MW account already. I have to wait until Gree fixes my guild leadership problem first cuz I'm stuck as being a founder while my guild said my original founder name as a leader. I can't transfer leadership to my founder at all. My founder already submitted the ticket to Gree to fix our leadership problem. I was told that it might make a month for Gree to fix our leadership problem. No hurry up. I have to wait to transfer my leadership first then I will transfer my KA account to my mini ipad.

Totalwar
07-05-2014, 02:11 AM
If your transfing from same device then you can back up to PC and transfer to new device but make sure that when you back that it is encrypted in iTunes setting.