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View Full Version : Faction goal not counting on wrapper quest



SevenO9
06-10-2014, 03:30 PM
We finished our 300 kill, however the wrapper quests still show 0/3.

Gree please look into this before the event finishes and we have to spam your support with tickets.

Thank you

Web323
06-10-2014, 03:32 PM
We finished our 300 kill, however the wrapper quests still show 0/3.

Gree please look into this before the event finishes and we have to spam your support with tickets.

Thank you

Maybe we have to wait until the last 3 days

SevenO9
06-10-2014, 03:35 PM
Actually I think its due to the Bali Stretch Humvee not being awarded.

Tadaaah
06-10-2014, 03:36 PM
Sending this over to be reviewed now. Thanks for the heads up.

SUPpose So
06-10-2014, 03:39 PM
LOL well at least you are consistent GREE.

Got the faction 300 kills done. Got the splash screen showing reward.

But no unit in inventory. No 1/3 in goals and no stat increase.

So glad I got my refund today. The wheels really have fallen off.

xlt
06-10-2014, 03:42 PM
Yes, we saw the splash screen and I started looking for the unit in my boost items but still haven't found anything.

Tadaaah
06-10-2014, 03:43 PM
Can you please try closing and reopening the app? Data appears to be correct.

SevenO9
06-10-2014, 03:44 PM
Since we finished the quest I closed and reopened the game over 10 times. Still no joy.

Greg76
06-10-2014, 03:46 PM
Yep my faction finished, and none of us got the reward.

xlt
06-10-2014, 03:53 PM
Have closed and restarted the game several times and still can't find the Day 1 prize.

chinton00
06-10-2014, 04:02 PM
Not updating, we don't have the unit. Faction goal is gone. Still shows 0/3

Maz
06-10-2014, 04:08 PM
Agreed, shows 0/3, received the splash screen of the unit. Multiple exits and reloading an still no unit. Even checking personal bonus units it's not there.

Grizz875
06-10-2014, 04:12 PM
Same.

10 chars

Tadaaah
06-10-2014, 04:12 PM
Hey guys,

The issue was found. A hotfix has been deployed. Players moving forward will get the reward now; players who have already finished will receive the reward tomorrow. Thanks for catching this so early.

SimplyminiMW
06-10-2014, 04:17 PM
Hey guys,

The issue was found. A hotfix has been deployed. Players moving forward will get the reward now; players who have already finished will receive the reward tomorrow. Thanks for catching this so early.

Nice, glad my faction hasn't finished yet. Advantage Simply....

Cobra Kai
06-10-2014, 04:19 PM
Same problem. Finished faction. No update to goal. Also unit showed up in only about 10% of 56 members in faction inventories.

Richard B
06-10-2014, 04:22 PM
My faction finished 300 as well.. Same problem.. Daily unit not in my inventory and 0/3 on goal..

I bottled up many times, exited and reenntered no luck.

Gree needs to fix this..

GrimAmoeba
06-10-2014, 04:28 PM
My faction finished 300 as well.. Same problem.. Daily unit not in my inventory and 0/3 on goal..

I bottled up many times, exited and reenntered no luck.

Gree needs to fix this..

Why don't you read couple lines above. Plain and simple English what happened and the fix that was put in place.

Jay02
06-10-2014, 04:30 PM
I am going to anticipate this being an issue now. What if a couple members of our faction left the faction as soon as the goal was done to help our baby faction, will they still get the prize? Do they need to come back now instead of continuing to help our baby in order to get the prize?

Cobra Kai
06-10-2014, 04:33 PM
Will the unit show prior to start of day 2?

If not then we are defeating bosses minus the 5% ground attack that we should have. So you haven't solved the problem by waiting until tomorrow.

SimplyminiMW
06-10-2014, 04:42 PM
We just finished, and it's in my inventory.

Double advantage Simply now

xlt
06-10-2014, 04:43 PM
Hey guys,

The issue was found. A hotfix has been deployed. Players moving forward will get the reward now; players who have already finished will receive the reward tomorrow. Thanks for catching this so early.
Will the first day prize, be based on getting the second day prize? What if the faction doesn't make the second day goal? Will they still receive the first day prize?

Tadaaah
06-10-2014, 04:46 PM
The 7 factions that completed the goal will have the item within the next hour. We have you all set for Day 2. Thanks again for catching this so quickly.

codys21
06-10-2014, 04:47 PM
Good question. Not trying to troll but let's be honest, if you finished already, you'll finish tomorrow's goal as well.

Edit: looks like you're getting your prize soon. Tadaah responded quickly.


Will the first day prize, be based on getting the second day prize? What if the faction doesn't make the second day goal? Will they still receive the first day prize?

Jay02
06-10-2014, 05:08 PM
The 7 factions that completed the goal will have the item within the next hour. We have you all set for Day 2. Thanks again for catching this so quickly.

Did you have to put a ticket in? We didn't cause it looked like it was being resolved and we didn't want to choke the system up with redundant tickets.

Tadaaah
06-10-2014, 05:34 PM
Did you have to put a ticket in? We didn't cause it looked like it was being resolved and we didn't want to choke the system up with redundant tickets.

No ticket needed. Prize should be awarded now.

reesiepuff
06-10-2014, 05:40 PM
we finished goal shortly after this thread was created and got it right away. glad it was fixed for everyone thought!

xlt
06-10-2014, 05:43 PM
Thank you, just found it the inventory

Jay02
06-10-2014, 06:11 PM
No ticket needed. Prize should be awarded now.

We don't have ours yet

Cobra Kai
06-10-2014, 06:16 PM
Still do not have ours in our faction. Been over an hour.

Maz
06-10-2014, 06:18 PM
No ticket needed. Prize should be awarded now.


Myself and faction do not have ours yet after several closes and reloads, there was a ticket sent in by several members, faction code available if needed but from previous posts you made, you didn't need a ticket or anything ? Let me know if u need a code to check our status?

Tadaaah
06-10-2014, 06:22 PM
Myself and faction do not have ours yet after several closes and reloads, there was a ticket sent in by several members, faction code available if needed but from previous posts you made, you didn't need a ticket or anything ? Let me know if u need a code to check our status?

Can't hurt to send it my way. Please pm it to me. Thanks.

Maz
06-10-2014, 06:36 PM
Can't hurt to send it my way. Please pm it to me. Thanks.


Sent faction code and abit of info on the faction, lemme know if anything else is needed, hope others in our situation are being sorted as well tho :/

Grizz875
06-10-2014, 06:55 PM
Still waiting on prize as well.

SevenO9
06-10-2014, 08:37 PM
No Humvee as of yet

Smokes
06-11-2014, 05:12 AM
still waiting for Gree to fix this. Currently, I have the Humvee listed in my bonuses, however it is showing 0% Ground Attack. Despite this, I do not have credit for the wrapper prizes as they still show 0/3.

Zar
06-11-2014, 06:23 AM
I still don't have mine either. Not showing up at all even though I did the last boss kill on the event even.

DFI
06-11-2014, 06:45 AM
No Humvee as of yet

I'm also waiting for the humvee to do a tadaaaaaaaaaaah and show up in my inventory.

Jameson
06-11-2014, 06:48 AM
Can't hurt to send it my way. Please pm it to me. Thanks.

Well, since you asked for it, I PMed you my info regarding the missing faction prize....yet to receive a response. So can't hurt or can't help?

Your buddies in 'support' can thank you for the extra tickets on the plate.

{Kill Joy}
06-11-2014, 08:34 AM
Still have not gotten mine yet either. Been in two factions that completed. At 100 kills now. Ticket sent.

Rolinz
06-11-2014, 08:38 AM
@Tadaaah,

Any ETA on when this will be fixed for the rest of us or do we need to send our faction code to you?

mikey2
06-11-2014, 08:42 AM
People in my faction have the 1 day faction goal prize, but i and others don't :( Do we need to send a ticket or not tadaah?

Ticket Sent - #1673739

thank you Tadaah

{Kill Joy}
06-11-2014, 08:59 AM
Here's my ticket #1673543

Really need this fixed. Please.

Another ticket #1673219 from a fellow faction member. Still hasn't gotten his either.

Id say your hot fix isn't so hot.

corey0025
06-11-2014, 10:21 AM
I don't have it either. Some in our faction do, others do not...

Tadaaah
06-11-2014, 10:36 AM
Looking into this and seeing if we can get more information.

Maz
06-11-2014, 10:48 AM
Looking into this and seeing if we can get more information.

I genuinely feel bad for you mods lol. It's not your fault that these screw ups happen yet you are the middleman and messengers tend to get the blunt end of the sticks only cause ppl can't go after the true people causin it. You all have the hard job of keeping the peace while being hung out to dry every other day when a new event begins. I'd be just as upset if not more so if I were a mod.

Things like this have been happening every single event, can you honestly blame players for getting upset?

I guess you were told the issue was resolved, but it wasn't. Then you were told it would be shortly in a few hours, still no resolution. Then the "7" factions were awarded Somehow that was to be all that complete the event at that time ? Thanks for the help and looking into the matter, my self and my faction are still missing the reward and the check tick in goals as well.

junkkicker
06-11-2014, 10:57 AM
Some in my faction are at 2/3 and some are at 0/3. I sent a ticket in and 12 hours ago they said it will be fixed "very soon".

Tadaaah
06-11-2014, 11:17 AM
Everything has to be looked up individually at this point. So please don't send me your friend code and faction name if you didn't complete it. There are several tickets and several messages that need attending, so you may not get another post for a few hours.

If you are still waiting, please send me your faction name and friend code. Thanks.

UPDATE: It has been confirmed that some factions were missed. We are working on those awards now.

Kimm
06-11-2014, 11:36 AM
I've send in ticket, faction completed before fix, one of my accounts did get reward afterwards, other didn't. Both in same faction. Both have not left. Both have latest version and yes I closed and opened app multiple times. Have send ticket and pm to you with faction and ID codes..

*Edit
Faction code 836-842-342
ID that did not get reward: 857-676-003
ID that did get reward: 691-887-118
Ticketnr: #1673856

*edit2
Think I see what went wrong... They listed the unit in inventory.. but granted 0. So unit shows, but count says 0.. (at least in my case) looks like they forgot to type a number in when adding it.. and no it doesn'tcount to my stats, nor bonusses, and the goal also says 0/3

CDR Shepard
06-11-2014, 11:37 AM
Tadaah, faction code 836 842 342 is missing their reward and count towards goal. My individual code is 543 668 387 with ticket # 1673896. Thank you.

Splash
06-11-2014, 11:45 AM
I am still missing this unit. Sent Pm. Ticket #1672903

My faction is 667597272
My player ID is 850734483

Tadaaah
06-11-2014, 11:52 AM
We are aware that some people are missing the unit. We are working on it and will post as soon as we have it all fixed. Thank you all for having patience with this matter.

Kimm
06-11-2014, 11:54 AM
Tadaah I've edited my previous message as to what might have went wrong.. so to the servers it might look like some have the unit if they search by name.. but count is 0..

Maz
06-11-2014, 11:54 AM
Everything has to be looked up individually at this point. So please don't send me your friend code and faction name if you didn't complete it. There are several tickets and several messages that need attending, so you may not get another post for a few hours.

If you are still waiting, please send me your faction name and friend code. Thanks.

UPDATE: It has been confirmed that some factions were missed. We are working on those awards now.

You have our faction code but you also ask for friends code and it has to be done individually,.. Do u need a list of every single member in the faction missing ? That falls to about every single member.. Does each member have to send a ticket in separately ?

{Kill Joy}
06-11-2014, 12:48 PM
Faction code. 713956226
Friend code. 773086117

Mcqueen
06-11-2014, 01:09 PM
To recieve the Aquila Naval Command center you have to defeat Captain Garuda 50 times and the daily factiongoal 4 times on a 3 day event

SimplyminiMW
06-11-2014, 01:12 PM
To recieve the Aquila Naval Command center you have to defeat Captain Garuda 50 times and the daily factiongoal 4 times on a 3 day event

It was already stated by Tadaaah that you only need 3 fltq rewards.
http://forums.gree.net/showthread.php?93360-EPIC-BOSS-Captain-Garuda

Cobra Kai
06-11-2014, 02:07 PM
So. You told us yesterday that the unit and wrapper goal would be updated before the start of day 2. It hasn't been updated.

So I am having to defeat bosses with less attack than I am rightfully owed.

This is unacceptable and the whole "we know and are working on it " should be followed by a we will compensate you for messing up and not giving you te unit and boost you deserved.

'MAU' Mirsad-Ra
06-11-2014, 02:10 PM
Tadaaah. Still 0/3 on the Faction goal counter. It didn't update. I did restart the game 5 times since the day 2 event started!!

Richard B
06-11-2014, 02:29 PM
Tadaah.. I sent you a pm earlier..
Day 2 has started and no fix for day 1 as I have nit received the unit and still showing 0/3 on goals.

Is this gonna be fixed?

RetiredAndHappy
06-11-2014, 03:00 PM
No one in my faction has it either yet we finished it in about an hour. So on day two and sitting on zero

RetiredAndHappy
06-11-2014, 03:04 PM
I lied. One guy in our faction has it

Pattons3rdarmy
06-11-2014, 03:06 PM
Yep still missing ours too

Gabrielk74
06-11-2014, 03:07 PM
Same here still don't have day 1 unit

RetiredAndHappy
06-11-2014, 03:14 PM
Don't want to miss out...

http://s24.postimg.org/vgs436bbp/image.jpg

junkkicker
06-11-2014, 03:22 PM
I just got the Day 2 unit, but still missing Day 1

Gabrielk74
06-11-2014, 03:24 PM
I just got the day 2 unit but still missing day 1

Maz
06-11-2014, 03:24 PM
Competed day 2, got the tick in goals for only 1 day completed.

Still missing the day 1 reward and tick for completion. Was hoping at least upon completion it would reset kinda like the faction goals on the last fltq we just had where the kills got reset. So kinda hoped after completing day 2, it would set everything right but to no avail.

Splash
06-11-2014, 03:25 PM
Exactly the same here. Have the day two reward but not day one.
Looked at my ticket progress and it's still waiting to be assigned.

andy2
06-11-2014, 03:28 PM
I also have finished day 2 but still dont have day 1 prize.

Account 1:
Faction Code: 357417987
Friend Code: 935892670

Account2:
Faction Code: 8836842342
Friend Code: 978669537

corey0025
06-11-2014, 03:38 PM
Same thing. Have day 2, no day one...

Faction Id: 113957710
Friend id: 844579129

bucknut
06-11-2014, 03:59 PM
Just finished day 2 but still do not have day 1 prize.

Faction Code: 286091436
Player Code: 874905352

Bob_55
06-11-2014, 04:09 PM
Hey guys,

The issue was found. A hotfix has been deployed. Players moving forward will get the reward now; players who have already finished will receive the reward tomorrow. Thanks for catching this so early.

Our faction 796700064 Alpha NPI Legacy did not received yesterday prize, your hotfix is not working. The goals said that we are at 1/3 and I look in my inventory and only see the prize for today.. Please reward us the prize that we win yesterday.. I sent a ticket about it yesterday and semt another one today... Please fix it.

{Kill Joy}
06-11-2014, 04:11 PM
Day 2 done and received.
Day 1. Nothing still

Kimm
06-11-2014, 04:25 PM
I've send in ticket, faction completed before fix, one of my accounts did get reward afterwards, other didn't. Both in same faction. Both have not left. Both have latest version and yes I closed and opened app multiple times. Have send ticket and pm to you with faction and ID codes..

*Edit
Faction code 836-842-342
ID that did not get reward: 857-676-003
ID that did get reward: 691-887-118
Ticketnr: #1673856

*edit2
Think I see what went wrong... They listed the unit in inventory.. but granted 0. So unit shows, but count says 0.. (at least in my case) looks like they forgot to type a number in when adding it.. and no it doesn'tcount to my stats, nor bonusses, and the goal also says 0/3

Finished day 2.. still only one faction reward....

Tadaaah
06-11-2014, 04:48 PM
Still working on Day 1; the prize was a much wider spread than originally thought. It will be fixed before the end of the event.

Cobra Kai
06-11-2014, 04:54 PM
Still working on Day 1; the prize was a much wider spread than originally thought. It will be fixed before the end of the event.

You do understand that we are now having to fight bosses without the benefit Of the unit and boost we earned ? That is an unfair disadvantage.

Kimm
06-11-2014, 05:02 PM
Still working on Day 1; the prize was a much wider spread than originally thought. It will be fixed before the end of the event.

Ok but how Come some faction members did get it while others didn't? They found Our team finished, but only rewarded a few.. and some do show to have the unit in inventory. But count says 0 like they forgot to press the 1 when adding...

Oski
06-11-2014, 05:04 PM
Is that your best guess or did a developer tell you that? It is impossible to believe/trust anything a mod tells us given your track record over the last several months.

Tadaaah
06-11-2014, 05:19 PM
Working on awarding everyone now. You should be able to see the prize in about an hour/hour and half. Thanks.

Blodiea
06-11-2014, 05:20 PM
Thanks tadaaah

junkkicker
06-11-2014, 05:39 PM
Got it... Thanks

Maz
06-11-2014, 05:52 PM
Confirmed to have received the reward and goal tick. Other faction members slowly confirming also thanks

Kimm
06-11-2014, 06:15 PM
Confirmed I just got the unit as well at the account that didn't get it yet.. BUT the account that did receive it earlier already (read my previous posts) Got 3 now.. and so do others.. yeah yeah start the rant about that I shouldn't enlight gree about it.. But this is not fair to the rest of the mw community.. I thought there was said all cases would be looked into individually.. guess that didn't happen.. Gree for once get your programming straight.. just once.. thanks Tadaah though for the quik and up to date communication. Much appreciated.

Maz
06-11-2014, 06:29 PM
Confirmed I just got the unit as well at the account that didn't get it yet.. BUT the account that did receive it earlier already (read my previous posts) Got 3 now.. and so do others.. yeah yeah start the rant about that I shouldn't enlight gree about it.. But this is not fair to the rest of the mw community.. I thought there was said all cases would be looked into individually.. guess that didn't happen.. Gree for once get your programming straight.. just once.. thanks Tadaah though for the quik and up to date communication. Much appreciated.

Lol lucky. So I wonder if people are getting BoTH wrappers now then if they have the 3/3 goals already and hit 150 kills lol. Either way I myself not worried as it'll be an easy completion tomorrow but having those wrappers would make it easier more so lol.

Kimm
06-11-2014, 06:39 PM
Lol lucky. So I wonder if people are getting BoTH wrappers now then if they have the 3/3 goals already and hit 150 kills lol. Either way I myself not worried as it'll be an easy completion tomorrow but having those wrappers would make it easier more so lol.

I don't want hassle about it afterwards, one account is on 2/3 now as it should be. The other is on 3/3 Now, which should be impossible lol. Both in same faction.

ST7Leader
06-11-2014, 06:52 PM
Im impressed with Tadaaah. Fast and attentive. Seems to be a good hire here

Cobra Kai
06-11-2014, 07:52 PM
I agree. Can we now get 100 Tadaaaah to work support tickets?

Tadaaaah is communicative. Works to help. Offers to let us PM her directly for help. No other moderator has ever done that for us.

I give tadaaaah an A++++ having to deal with us and the Motley Cre of Gree.

2000y2k
06-11-2014, 07:56 PM
My mini has two of the daily faction goal units and my main one.

We have not completed the day two goal yet.

DFI
06-11-2014, 08:48 PM
Hopefully you don't have the same issue, but finished 150 and received no prize, even though the thing is checked off on the event page. Wonderful.

{Kill Joy}
06-11-2014, 09:27 PM
Still at 1/3. What else is needed from other than my ticket already sent with no reply still.

Elmoloks
06-11-2014, 09:32 PM
Is their going to b a 4th day of epic boss

{Kill Joy}
06-11-2014, 11:31 PM
Working on awarding everyone now. You should be able to see the prize in about an hour/hour and half. Thanks.

Still only showing 1/3
Faction code: 713956226
Friend code: 773086117

Some players now have 3.

Richard79
06-12-2014, 06:37 AM
My faction is split into 2 groups, some have 2 days rewards and some have 3 days rewards.........what on earth is goin on

{Kill Joy}
06-12-2014, 09:21 AM
Any update yet?

Kimm
06-12-2014, 11:13 AM
Mods please care to elaborate...

{Kill Joy}
06-12-2014, 11:13 AM
Any updates yet? I see the mods are on

Tadaaah
06-12-2014, 04:54 PM
UPDATE:

Looks like another script was ran. Hopefully, now everyone will have the correct number of units. Players with too many had one removed and players that had completed should now have the unit. Apologies for the inconveniences and confusion.

Jannski
06-13-2014, 05:34 AM
Our faction finished all three days. At least 3 are showing 2/3 units on the wrapper quest. My main is fine. My mini is not. So I can see between my accounts one got it one didn't. The 3 impacted sent tickets.

I bet we're told it was fixed with the scripts that ran. :( I have to admit I didn't even look until last night so I'm not even sure which day she didn't get it.

Ticket #s if needed:
1677558
1678398
1678372, 1677388 (he submitted one for fltq. One for wrapper.)

Edbl79
06-13-2014, 09:29 AM
I too am missing a limo and have completed 100 kills. I have submitted a ticket but have yet to receive any kind of response. How long does it take to have this addressed as this has an impact on the pending WD.

ModernwarRich
06-13-2014, 01:37 PM
Can you please try closing and reopening the app? Data appears to be correct.
Hey Tadaaah - I'm having a similar issue with the FLTQ Prize... can you check me?

Jannski
06-14-2014, 06:26 AM
Hey Tadaaah - I'm having a similar issue with the FLTQ Prize... can you check me?

Won't matter. I just got my answer back. Positive is that it was quick. Negative is "support" made up a new rule to avoid having to do any customer service work.

You can't change factions in the event and still get the prize. This is in spite of the fact others in my faction helped that same faction and got the prize.

Surprised? No.

Done spending anything other than free gold? Yes

Almost ready to just give up on this game because it's just too frustrating and life is too short to worry about crap like this? Yes

Stuff like this so easily fixed just burns every last bit of fun left out of it.

Maz
06-14-2014, 07:22 AM
That is new cause we had several jumpers, and for sure 1 that weren't with us when the fix was done but was with us when we completed that obtained it.

They can see what faction you were with and simply check if that faction got the reward while you were with them, I've seen people with similar issues during raid boss that was missing a faction reward and it was resolved, so I hope you get this worked out.



Won't matter. I just got my answer back. Positive is that it was quick. Negative is "support" made up a new rule to avoid having to do any customer service work.

You can't change factions in the event and still get the prize. This is in spite of the fact others in my faction helped that same faction and got the prize.

Surprised? No.

Done spending anything other than free gold? Yes

Almost ready to just give up on this game because it's just too frustrating and life is too short to worry about crap like this? Yes

Stuff like this so easily fixed just burns every last bit of fun left out of it.

ModernwarRich
06-15-2014, 06:00 AM
I hear what you guys are saying except I never left my faction. I woke up, logged in, saw the splash screen which said "congrats on completing the faction goal". Like everyone else except mine also had a little foot note the said " now go f yourself! We never gave you the unit! Love Gree". And I still haven't heard anything from support!! Wtf can I do!!!?????