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View Full Version : Missing rewards from last verses event 😡



Britbandit
06-30-2014, 08:14 AM
Missing leaderboard prizes from last verses event, i logged in this morning got a splash screen saying congratulations for finishing (position) collect rewards, i click splash screen and then taken to verses screen and nothing 😡
No unit and no keys rewarded for the event, after chatting to other players im not the only one that didnt recieve them.
Gree this needs to be looked at ASAP, and possibly do a data push to re-reward players for there efforts, i understand this game is new and still full of bugs.

Blackness
06-30-2014, 02:59 PM
Missing leaderboard prizes from last verses event, i logged in this morning got a splash screen saying congratulations for finishing (position) collect rewards, i click splash screen and then taken to verses screen and nothing 😡
No unit and no keys rewarded for the event, after chatting to other players im not the only one that didnt recieve them.
Gree this needs to be looked at ASAP, and possibly do a data push to re-reward players for there efforts, i understand this game is new and still full of bugs.

Me and a lot of my alliance members have not received our rewards either. Gree needs to do a better job of explaining why this is happening.

Britbandit
06-30-2014, 03:54 PM
Yes they do mate, tadaah where are you? Your supposed to be monitoring these forums and resolving issues of the LoW community.

Badvock
06-30-2014, 09:46 PM
I would not be a happy camper if I was to put the effort (time and money) into obtaining a good position on the leader board and not receive the prise that was promised. it is kind of like going to shops and buying a new Blue Ray and not being allowed to take it home.

Tadaaah
07-01-2014, 12:47 PM
This has been passed along to the teams and being investigated now. Thanks for bringing it to our attention.

Britbandit
07-01-2014, 01:07 PM
Thank you tadaah hope your team can rectify this issue.

Tadaaah
07-01-2014, 01:14 PM
The matter will be fixed for future events. Please submit a support ticket and they will be handling these on an individual basis.

RaptureInc
07-01-2014, 03:43 PM
So you are saying that we have to go through GREE's really bad system to get our rewards that we earned.

Dlawilliams
07-03-2014, 04:29 AM
Still waiting on rewards. I wonder how many people didn't receive rewards?

Britbandit
07-03-2014, 01:28 PM
Still waiting, tick tock

Tadaaah
07-03-2014, 03:29 PM
Did you submit a support ticket? Please remain patient as they work through a large number of tickets.

Britbandit
07-04-2014, 11:11 AM
Yes tadaah ticket in

Dlawilliams
07-05-2014, 09:16 AM
I submitted mine the day after. They even got back with me 3 days ago saying they were working on my lack of reward. nothing since

Britbandit
07-05-2014, 09:31 AM
A week has nearly passed and still nothing, just do the reward data push again for those that didnt get it, how hard can that be, youve done it in MW god knows how many times after your blunders.

Blackness
07-05-2014, 06:48 PM
LoW says they are looking into it but the more time passes the less chance anything will get corrected :confused:

Britbandit
07-07-2014, 05:52 AM
Next verses event has started and still no reward prizes from last event, so whats going on gree??????
Also to note rewards for event are crap and to be honest not worth the effort to achieve them, sort the rewards out

Tadaaah
07-07-2014, 11:40 AM
Most players should have this resolved at this time. They are still working through a few more who are missing the prize. Thank you all for your patience on this matter.

My2cents
07-08-2014, 10:29 PM
It should be auto added and/or give everyone a sorry we sucked this week consolation prize. I shouldn't have to look to my units to confirm receipt.