Gathering information on Android Issues

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  1. #1
    Moderator
    Member Since
    May 2017
    Main Game
    Crime City
    Post Count
    21

    Gathering information on Android Issues

    Hello Crime City Mobsters,

    We have received several reports about game issues with Samsung Galaxy S7 and S8 devices. Our engineering team is trying to get to the root cause and hence please use this thread to give us more details/screenshots/videos of instances where the issues occur for you. Please note that on several occasions these issues are dependant on a variety of factors and are only reproducible with some specific settings/details. The more extensive the reports are, the easier it would be for us to track down the underlying issue.

    As a basic checklist- please include the following minimum information in your reports-

    1) Your Invite Code:

    2) Your App(Game) Version, Build and Content Version: (see screenshot below)




    3) Network Used: for e.g: WIFI, 3G, 4G etc.

    4) What action led to the issue and is it recurring?

    Thanking in advance for your support!

    Spooneron

  2. #2
    Verbose Veteran Mrs Cash's Avatar
    Member Since
    Dec 2014
    Main Game
    Crime City
    Post Count
    720
    Not just those 2 devices, all Androids.

    I play on:
    Samsung Galaxy Tab S
    Kindle Fire HD8 (6th gen)

    I have already posted the other info in other posts and on many tickets, not repeating.
    Android, wifi

    CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
    CC 720 641 277 Syndicate Code💥Daily players wanted, team, participate in all syndicate events. Officers must be on GroupMe. No gold, only donate Syndicate Base materials.

    💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥.

    MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
    MW 751 241 780 Faction Code 💥

  3. #3
    Consistent Contributor
    Member Since
    Feb 2014
    Post Count
    144
    Android user. My biggest issue is that it takes sooo long to load anything I tap on in the syndicate base. I can click on the water and expect to wait over 5 minutes for the screen to load to produce anything. It is so time consuming that I stopped playing that part of the game.

  4. #4
    Consistent Contributor colec023's Avatar
    Member Since
    Apr 2012
    Post Count
    125
    Samsung Galaxy S7 edge

    1. 807656228
    2. Version 7.9.3 Build 310 Verson cc_20170810_86569
    3. WiFi or 4G is the same
    4. Lags between attacks during wars. To do 4 hits and a refill it takes 30-40 seconds. This used to take 10-15 seconds. iOS is much faster than Android. Before the changes last year I could do 1 hit every 3-4 seconds. Now it takes more then 2x that time. This last weekend was very bad during war.
    SA - delays in scoring. Deploys going sometimes and sometimes not. I can get over 150 deploys pending and then it just sits there. Sometimes they deploy and sometimes they go back into inventory. Very frustrating when trying to score quickly.
    Syn base takes forever to do anything. Click on a building to collect and then wait for a while. Same with trying to start production.

  5. #5
    Newbie
    Member Since
    Oct 2017
    Main Game
    Crime City
    Post Count
    27
    It's more than just Samsung devices, I have 7 devices, all but 2 are different makers, 2 LG devices, one Samsung Galaxy Tab, Digilabs tab & Google tab..,all have serious lag. It takes 25-30 minutes to do production on 1 acct, during a boost that amount of time lost on 1 acct is unacceptable

  6. #6
    Verbose Veteran Mrs Cash's Avatar
    Member Since
    Dec 2014
    Main Game
    Crime City
    Post Count
    720
    Add to the never ending list of bugs:

    Android users CANNOT send in tickets. The in-game email address no longer exists.



    Address not found
    Your message wasn't delivered to support@funzio.com because the domain funzio.com couldn't be found. Check for typos or unnecessary spaces and try again.

    Attached Images Attached Images
    Android, wifi

    CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
    CC 720 641 277 Syndicate Code💥Daily players wanted, team, participate in all syndicate events. Officers must be on GroupMe. No gold, only donate Syndicate Base materials.

    💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥.

    MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
    MW 751 241 780 Faction Code 💥

  7. #7
    Verbose Veteran Mrs Cash's Avatar
    Member Since
    Dec 2014
    Main Game
    Crime City
    Post Count
    720
    Are the Raid Boss leaderboards EVER going to work?!?!?!?!?!?!

    OAN, the email address still hasn't been fixed, smh...
    Android, wifi

    CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
    CC 720 641 277 Syndicate Code💥Daily players wanted, team, participate in all syndicate events. Officers must be on GroupMe. No gold, only donate Syndicate Base materials.

    💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥.

    MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
    MW 751 241 780 Faction Code 💥

  8. #8
    Verbose Veteran Mrs Cash's Avatar
    Member Since
    Dec 2014
    Main Game
    Crime City
    Post Count
    720
    EPIC BOSS, DIRTY BARRY:
    Summoning and taking down bosses was much faster than it has been in a very long time, for Android, on both my devices. I can only hope it stays this way.

    STREET ASSAULT, BEGUILED WITNESSES:
    Duplicated goal splash screens. We cleared the first 8/15, so I received 16 splash screens for that one alone, for each of my 5 accounts. Thats a lot of splashes to X out of.
    Last edited by Mrs Cash; 03-23-2018 at 08:29 PM.
    Android, wifi

    CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
    CC 720 641 277 Syndicate Code💥Daily players wanted, team, participate in all syndicate events. Officers must be on GroupMe. No gold, only donate Syndicate Base materials.

    💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥.

    MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
    MW 751 241 780 Faction Code 💥

  9. #9
    Master of Musings TZora's Avatar
    Member Since
    Apr 2012
    Post Count
    2,901
    Quote Originally Posted by The Hammr View Post
    Android user. My biggest issue is that it takes sooo long to load anything I tap on in the syndicate base. I can click on the water and expect to wait over 5 minutes for the screen to load to produce anything. It is so time consuming that I stopped playing that part of the game.
    very strange. it used to take about 10 seconds for each click and action. but since last few days, it is taking half the time to click and action for me. i was thinking of creating a "thank you deca" thread but looks like i am the lucky one. for me, things have improved a lot. i am on OnePlus 5 phone (Android).

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