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  1. #1
    Karrazz's Avatar
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    Thread: In game lags - feedback on recent improvements

    Hi everyone!

    A number of different optimizations were applied with the recent client and server updates. You should therefore start seeing improvements with the game’s performance.

    In order to estimate the impact of such updates, we would like to do a new round of feedback regarding delays when you load the game or a map. By installing the latest client of the game, did you notice any improvements on those features?

    If you are still experiencing abnormally slow loading times (include the loading that directly follows an account swap), please let us know about it. To speed up the investigation process, please also provide:

    • Your in game invite code and name
    • Your current client version (can be viewed in app settings of your device)
    • Your device’s information (model and OS version)
    • If possible, your latest ranking in any event



    We thank you all for your help and dedication!

    Have fun in game!

    Karrazz

  2. #2
    Android: lag gotten much worse after datapush 29th November, see ticket #3256879 for details.

  3. #3

    Join Date
    Mar 2014
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    322
    Having absolutely no issues since last update.

  4. #4
    Mrs Cash's Avatar
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    Dec 2014
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    691
    Its really hard to tell when nothing is going on, but I can say the lag trying to collect and produce syndicate base materials is still ridiculous.
    When I go into dh's acct on ios, its all quick, tap,tap,tap,done. On android, its still working at a snails pace.

    V.7.9.5
    B.312
    D.cc_20171201_88885

    IDs 888 701 464, 503 892 849, 864 348 557, 502 240 575
    Samsung Galaxy Tab S SM-T700
    Android 6.0.1
    Wifi
    Last edited by Mrs Cash; 12-01-2017 at 03:26 PM.
    Android, wifi

    CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
    CC 720 641 277 Syndicate Code💥Daily players wanted, team, participate in all syndicate events. Officers must be on GroupMe. No gold, only donate Syndicate Base materials.

    💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥.

    MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
    MW 751 241 780 Faction Code 💥

  5. #5

    Join Date
    Apr 2012
    Location
    England
    Posts
    3,980
    Load time has gone from five or six minutes to around two, so I'm very pleased with that. It still takes an age to open any section in the store, or opening inventory. When I was checking the version just now and tapped to close the version pop-up it took quite a while to respond.

    sister morphine - 124 470 094
    iPhone 4s iOS 8.3
    CC 7.9.4

    Sweet Virginia - 992 884 889
    iPad 2 iOS 8.4
    CC 7.9.4 HD
    Last edited by sister morphine; 12-02-2017 at 10:57 PM. Reason: changing load time to a better one!
    "The Tokyo Rose of the Trailer Park"

  6. #6
    Mrs Cash's Avatar
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    Dec 2014
    Posts
    691
    Lag is definitely worse. Seriously, is it ever going to improve?!?
    From collecting $, switching accounts, SB production, and attacking during bfec is excruciatingly painful. No way should it take so long to hit someone and wait so long for it to register.

    V.7.9.5
    B.312
    D.cc_20171201_88885

    IDs 888 701 464, 503 892 849, 864 348 557, 502 240 575
    Samsung Galaxy Tab S SM-T700
    Android 6.0.1
    Wifi

    ID 608 943 90
    Kindle Fire HD8 (yes, aware its an unsupported device, games works exactly the same as my Samsung, same issues)
    Fire OS 5.6.0.0
    Wifi
    Last edited by Mrs Cash; 12-02-2017 at 06:44 AM.
    Android, wifi

    CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
    CC 720 641 277 Syndicate Code💥Daily players wanted, team, participate in all syndicate events. Officers must be on GroupMe. No gold, only donate Syndicate Base materials.

    💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥.

    MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
    MW 751 241 780 Faction Code 💥

  7. #7

    Join Date
    Mar 2014
    Posts
    322
    Quote Originally Posted by bevsxrs View Post
    Having absolutely no issues since last update.
    Yup! Lag issues have again found me. ugh.

  8. #8

    Join Date
    Mar 2014
    Posts
    322
    With iOS updated and fresh install of CC I haven’t had any issues with game play or lag. Recently contacted support and my issue was resolved in a timely and friendly manner.

    Tap tap tapping away

  9. #9
    Mrs Cash's Avatar
    Join Date
    Dec 2014
    Posts
    691
    Smh, forced Android update, and its just amazing how the lag remains the same. You suck. Thanks for NOTHING.
    Android, wifi

    CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
    CC 720 641 277 Syndicate Code💥Daily players wanted, team, participate in all syndicate events. Officers must be on GroupMe. No gold, only donate Syndicate Base materials.

    💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥.

    MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
    MW 751 241 780 Faction Code 💥

  10. #10
    Dat Guy's Avatar
    Join Date
    May 2013
    Posts
    417

    Lag lag lag and then just for fun, some more lag!

    Lag had gotten significantly worse.

    Here are some times to give you an idea of how bad it has gotten:
    Time to completely open the game, One minute fifty five seconds.
    Time to collect cash, 28 seconds.
    Time to upgrade building, 27 seconds.
    Time to use all energy, 24 seconds.
    Time to summon Raid Boss, 36 seconds.
    Time to kill Raid Boss, 23 seconds.

    Here is where the suckfest really begins in earnest:
    Time to buy item from black market, one minute fifteen seconds.
    Time to open sawmill, collect wood and start producing again, TWO MINUTES THIRTY FOUR SECONDS.

    This game has slowly become unplayable. It takes way too long to do anything. I don't even go to syndicate base anymore.

    What happened to the great bug killer?

    ID 650 485 905
    Version 7.9.6
    Build 313
    Cc_20171212_89054
    Samsung galaxy tab e on wifi
    Quote Originally Posted by Bad Fish View Post
    You really provide a quantity gaming experience.

  11. #11

    Join Date
    Oct 2013
    Posts
    97
    iOS is fine after the fix. The Android fixes did nothing except make it slower. The device makes no difference. I have the latest Experia tablet and my 5 year old Nexus 7 is about the same speed.

    The changes to the districts is completely idiotic. It has no effect on performance but now you have to wait for districts to download!!!! That makes things even slower. With the time and effort that went into that waste of time, you could have done something useful like start to clean up the inventory. Start with something simple like the SA items. I could script that in about half an hour.

    How do you eat an elephant? On piece at a time. There are a lot of little things you can do that will add up. Unless you get rid of more inventory items than you add, it will only get slower. I still don’t understand Greg’s response to the suggestion of rationalising the inventory (September meeting). Surely you can simply remove items once you’ve zero’d the values?

    If memory is the issue, get your devs to make sure that all the variables are held in arrays, not individually. That makes a massive difference to memory usage.

  12. #12

    Join Date
    Oct 2013
    Posts
    97
    Quote Originally Posted by Dat Guy View Post
    Lag had gotten significantly worse.

    Here are some times to give you an idea of how bad it has gotten:
    Time to completely open the game, One minute fifty five seconds.
    Time to collect cash, 28 seconds.
    Time to upgrade building, 27 seconds.
    Time to use all energy, 24 seconds.
    Time to summon Raid Boss, 36 seconds.
    Time to kill Raid Boss, 23 seconds.

    Here is where the suckfest really begins in earnest:
    Time to buy item from black market, one minute fifteen seconds.
    Time to open sawmill, collect wood and start producing again, TWO MINUTES THIRTY FOUR SECONDS.

    This game has slowly become unplayable. It takes way too long to do anything. I don't even go to syndicate base anymore.

    What happened to the great bug killer?

    ID 650 485 905
    Version 7.9.6
    Build 313
    Cc_20171212_89054
    Samsung galaxy tab e on wifi
    It takes me 7 minutes to collect and build 5 items in the syndicate base.

  13. #13
    Mrs Cash's Avatar
    Join Date
    Dec 2014
    Posts
    691
    Its hard to remain competitive when you can't do anything within a reasonable time frame.
    Why the hell should it take over 10 minutes to produce 5 materials in the Syndicate Base? And 10 minutes is being generous.
    It sucks, period.


    What exactly prompted the latest forced Android update? Were any issues even addressed/fixed? Doesn't look like it.
    Lag is actually worse.
    Still cannot delete syndicate forum posts.
    Help/contact email address still wrong.
    Raid Boss leaderboards still don't work.
    Blah, blah, blah, etc and so on...
    Last edited by Mrs Cash; 12-15-2017 at 10:09 AM.
    Android, wifi

    CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
    CC 720 641 277 Syndicate Code💥Daily players wanted, team, participate in all syndicate events. Officers must be on GroupMe. No gold, only donate Syndicate Base materials.

    💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥.

    MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
    MW 751 241 780 Faction Code 💥

  14. #14
    Dat Guy's Avatar
    Join Date
    May 2013
    Posts
    417
    Here's some more feedback on the recent updates:

    I can no longer one click clear jobs. I can use all of my energy but if I try to clear just one or two goals, I get the following message, "We Encountered an Error Please close and reopen the window" I close and reopen it and its just says the same thing over and over.

    Time to kill a single boss averaged out over six bosses, 57 seconds.
    Time just to switch from revenge tab to syndicate revenge tab averaged over six taps, 38 seconds.

    This game is just painful to "play"!

    How am I supposed to compete with other players when it takes so long to do anything?
    Quote Originally Posted by Bad Fish View Post
    You really provide a quantity gaming experience.

  15. #15

    Join Date
    Apr 2012
    Location
    England
    Posts
    3,980
    I lost 15 gold to the stupid lag today. Tapped to fight the boss, but nothing happened and the button colour didn't go darker like it normally does; thought I hadn't done it properly so hit it again only to trigger a gold hit. Not happy at all
    "The Tokyo Rose of the Trailer Park"

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