Connection and Battle Problems - Resolved

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Thread: Connection and Battle Problems - Resolved

  1. #1
    GREE Engineering
    Member Since
    Mar 2013
    Post Count
    232

    Connection and Battle Problems - Resolved

    Hi everyone,

    Sorry about the problems with the start of this war. We're still investigating to see what happened, but the issues everyone has been experiencing should be resolved now.

    New wars are starting correctly as far as we can tell - wars started in the first hour are likely a wash with no one being able to attack/be attacked.

    The android crashes were linked to this and we're showing that everyone 'should' be able to get back into the game again.

  2. #2
    Articulate Author
    Member Since
    May 2013
    Post Count
    449
    Nobody can attack in the first war...except sup who are already in the millions..

    Try this though..mw is working for my entire faction now:

    1) go to "settings" in main phone
    2) tap "applications"
    3) then on "manage apps"
    4) click on the "modern war" button
    5) clear cache
    6) clear data
    7) return to home, then restart mw
    8) you should get in, then recieve new dataset
    9) tap "yes" and restart app

    if this doesnt work, try reinstalling
    if that doesnt work, contact support
    if that doesnt work, apologise to your faction..and enjoy the weekend

    hope this helps
    Last edited by Zulfiqaar; 11-15-2013 at 01:33 PM.
    PM for queries about my faction/walkthroughs/stuff.

    Top 100 - BBR Faction..RECRUITING NOW!!

    Building Def - 7/7 MAX -- Output 4/6
    Inf Def - 7/7 MAX -- Att - 4/6
    Grd Def - 7/7 MAX -- Att - 4/6
    Air Def - 7/7 MAX -- Att - 3/6
    Sea Def - 6/7 -- Att 2/6
    Health Reg - 7/7 MAX -- Cas Rate - 4/6
    Guild Inc 1,2,3 - 5/5 MAX -- Guild Inc 4 - 2/5
    Add me on LINE: "zulfiqaar"

  3. #3
    Newbie ProXR 440's Avatar
    Member Since
    Jun 2013
    Location
    Macomb, MI
    Post Count
    40
    Still locked out on my Android.
    Join the ANTI obama faction 165 368 943!
    Health Regen +30%
    Ground Attack +5%
    Infantry Attack +10%
    Infantry Defense +30%
    Ground Defense +25%
    Air Defense +20%
    Sea Defense +15%
    Building Defense +30%
    Building Output +10%
    Guild +16

  4. #4
    Verbose Veteran Bndawgs's Avatar
    Member Since
    May 2013
    Location
    Here, there, everywhere
    Post Count
    564
    according to the points page, i didnt get credit for 4 of my hits.

  5. #5
    Verbose Veteran carl9764's Avatar
    Member Since
    Apr 2013
    Main Game
    Modern War
    Post Count
    813
    Thanks but still did not get my base restored in time

  6. #6
    Articulate Author iclx's Avatar
    Member Since
    Apr 2013
    Location
    iclx's Base
    Post Count
    290
    still locked out...

  7. #7
    Articulate Author
    Member Since
    Feb 2013
    Post Count
    345
    still getting unknown error on my nexus 7 with latest MW update installed.

  8. #8
    Lurker
    Member Since
    Sep 2013
    Post Count
    5

    Still getting Unknown error Happened

    Not Fixed Here

  9. #9
    Steady Scribe
    Member Since
    May 2013
    Location
    California
    Post Count
    50
    Ya its not fixed still locked on my phone Samsung G3 but able to get on my Sony Tablet....... any ideas why?

  10. #10
    Consistent Contributor
    Member Since
    Jun 2013
    Post Count
    151
    Still locked out.

  11. #11
    Consistent Contributor
    Member Since
    Dec 2012
    Location
    Portugal
    Post Count
    162
    android is still down
    Crime City 763 145 286 add me

    L49 49.8KA/51.6KD
    L78 127.8Ka/150Kd
    L98 244Ka/300Kd


  12. #12
    Newbie
    Member Since
    Sep 2013
    Post Count
    34
    still locked out here too

  13. #13
    Lurker
    Member Since
    Apr 2013
    Post Count
    10

    still got some players in my faction who can't get on

    I got three players reporting in that they can't get on still too.

  14. #14
    Verbose Veteran Bndawgs's Avatar
    Member Since
    May 2013
    Location
    Here, there, everywhere
    Post Count
    564
    getting "An unknown error happened" message now.

  15. #15
    GREE Engineering
    Member Since
    Mar 2013
    Post Count
    232
    Our android team is still investigating these reports - from the logs it looks like logins are back to a normal level but we're taking some of the reports and checking those accounts specifically to reproduce.

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