Crash Issue Update Thread

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Thread: Crash Issue Update Thread

  1. #1

    Crash Issue Update Thread

    Hey all,

    We're aware of the crash issue that is happening with the latest data push, and the engineers are addressing it right now. As we get more information/timetable for a fix, I will update here. We apologize for the inconvenience while we are addressing this.

  2. #2
    Articulate Author
    Member Since
    Apr 2013
    Location
    Nevada, USA
    Post Count
    435
    Thanks for letting us know you're working on it!

  3. #3
    Articulate Author
    Member Since
    Dec 2013
    Post Count
    299
    Thanks for letting us know!

  4. #4
    Verbose Veteran Totalwar's Avatar
    Member Since
    Apr 2012
    Location
    UK
    Post Count
    563
    Thanks for the update CJ54.

  5. #5
    Articulate Author The red Baron's Avatar
    Member Since
    Aug 2013
    Location
    Germany
    Main Game
    Kingdom Age
    Post Count
    419
    I hope we will get the time we loose and the gold if we are raided as we cannot donate.
    The Red Baron TRB

  6. #6
    Consistent Contributor
    Member Since
    Jun 2013
    Location
    Canada
    Post Count
    231
    Quote Originally Posted by The red Baron View Post
    I hope we will get the time we loose and the gold if we are raided as we cannot donate.
    I lost quite a bit, my lenders were reduced to rubble.

  7. #7
    Articulate Author The red Baron's Avatar
    Member Since
    Aug 2013
    Location
    Germany
    Main Game
    Kingdom Age
    Post Count
    419
    Fixed, works for me now
    The Red Baron TRB

  8. #8
    The fix is now live. Please let us know if you continue to encounter any issues.

  9. #9
    Consistent Contributor
    Member Since
    Apr 2012
    Post Count
    144
    I just started getting the vpcrash. What do I do to resolve it?

  10. #10
    Quote Originally Posted by WhoCaresNotMe View Post
    I just started getting the vpcrash. What do I do to resolve it?
    You shouldn't be, we pushed a fix on the server. Let me know if it keeps up, though.

  11. #11
    Consistent Contributor
    Member Since
    Apr 2012
    Post Count
    144
    It still crashes for me. What do I do?
    Ps, I sent my player info in a PM.

  12. #12
    Consistent Contributor
    Member Since
    Apr 2012
    Post Count
    144
    Reinstalling fixed it.

  13. #13
    Consistent Contributor
    Member Since
    Feb 2013
    Post Count
    148
    How about a round of gems for this inconvenience?

  14. #14
    Lurker
    Member Since
    Sep 2012
    Location
    West coast of Canada
    Main Game
    Legends at War
    Post Count
    15
    Won't even start up for me... Reinstall ??? Won't you lose all your data ?

  15. #15
    Verbose Veteran
    Member Since
    Mar 2013
    Location
    Like, y'know, the Valley
    Post Count
    553
    Quote Originally Posted by ACBerb View Post
    Won't even start up for me... Reinstall ??? Won't you lose all your data ?
    Think all your vital data is stored on Gree's servers so no, you lose no data on the reinstall.... as I understand it, sometimes it takes a couple reloads after reinstall for all the relevant game data to catch up though.. ymmv

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