View Full Version : Mods would you please tell us how the "server error" issues will be dealt with

07-15-2013, 05:25 PM
This effected us on multiple battles and likely cost us a spot in the top 50. Many of us spent a great deal of our money only to have YOUR error impact the outcome. I haven't even got the canned response from any of my tickets yet.

07-15-2013, 06:54 PM
we have same problem in last hour, last war, we cant attack anyone except castle, we face flub, obviously they cant attack us either, we affraid to lost t25, and send ticket to support, surely no response, tats a perfect timing for us to facing this ridiculous server error

07-16-2013, 03:08 PM
So glad to seem the mods quickly address a serous concern

07-16-2013, 03:14 PM
I have also adressed this:

As you can See, no response...

BTW: I am in flub

07-16-2013, 04:34 PM

Thank you for your reply.

Being in your shoes I do realize how upsetting it is to deal with such issues. I can totally relate to your anxiety and I am sorry for the inconvenience this issue has caused you. While I am unable to compensate for this issue, please know that we are aware of this specific issue and our engineers are currently in the process of fixing this.

Thank you so much for your patience and understanding in this matter.

Have a great day!


Gree Support

response from my ticket sent from other post, so nothing more to do but take your money and spend it elsewhere

07-17-2013, 01:41 PM
Yep got my reply today, I'll use shorthand".............. Thank you for your money and the issues is closed

07-20-2013, 12:42 PM
And here is my post with 5 pages of replies and not one from them yet: