waiting for reply that i emailed gree 5 days and counting.

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Thread: waiting for reply that i emailed gree 5 days and counting.

  1. #1
    Steady Scribe
    Member Since
    Dec 2014
    Main Game
    Crime City
    Post Count
    75

    waiting for reply that i emailed gree 5 days and counting.

    If gree is not shutting down why have i been waiting 5 plys days for my reply? I wanna hear the gree answer.

  2. #2
    Verbose Veteran Brown Out's Avatar
    Member Since
    Dec 2011
    Post Count
    550
    They'll reply, just keep checking your inbox.

    To pass the time you can watch paint dry and grass grow.

  3. #3
    Master of Musings
    Member Since
    Dec 2011
    Location
    Pirates cove
    Post Count
    3,540
    Lol, how long have you been playing?youll be lucky to get a response. That not new or different.

  4. #4
    Verbose Veteran
    Member Since
    Aug 2013
    Location
    State of Jefferson
    Post Count
    733
    been a long wait for me as well. Sometimes the response ends up in my spam folder, but not this time. Oh well
    Former Gree supporter and defender.

  5. #5
    Verbose Veteran crazeejay's Avatar
    Member Since
    Jan 2013
    Main Game
    Modern War
    Post Count
    817
    and if you think that using bold font will make your answer come quicker, then you're sadly mistaken..lmao

  6. #6
    Steady Scribe
    Member Since
    Dec 2014
    Main Game
    Crime City
    Post Count
    70

    Good luck

    Quote Originally Posted by maxpayne421 View Post
    If gree is not shutting down why have i been waiting 5 plys days for my reply? I wanna hear the gree answer.
    I've been waiting that long, emailed countless times and not even a response, customer support has become completely worthless

  7. #7
    Consistent Contributor
    Member Since
    Oct 2013
    Post Count
    122
    give them sometimes to sort it out, they receive too may ticker daily

  8. #8
    Verbose Veteran legalious's Avatar
    Member Since
    Apr 2014
    Location
    Southern California
    Main Game
    Knights & Dragons
    Post Count
    824
    There are many reason that could delay response in your tickets. (Excess foul language, threatening, incomplete information, different associated emails, multiple tickets for the same issue, etc.).

    If you feel like your ticket is being overlooked, contact Clementine or Relic with the ticket number.

  9. #9
    Prominent Poet Rolinz's Avatar
    Member Since
    Dec 2013
    Main Game
    Modern War
    Post Count
    1,068
    i have waited for responses from Gree CS from 24-hours to 3 weeks. they are neither consistent or reliable.

    and i am only talking about their first response, not the automated response when you first submit a ticket, but the canned-response they are looking into my problems and forwarding the matter to their developers.

    in the worst case, i waited 3 weeks for the initial response that they are working on my problem and then another 2 weeks for them to actually resolve it.

  10. #10
    Steady Scribe
    Member Since
    Dec 2014
    Main Game
    Crime City
    Post Count
    70
    I had Relic respond to mine, THANK YOU mods for doing you jobs, above and beyond. Just wish support would do theirs

  11. #11
    Steady Scribe beartrap's Avatar
    Member Since
    Mar 2015
    Main Game
    Modern War
    Post Count
    76
    Guess I might be special then, as I had my ticket responded and corrected within 3 days. I had to read legalious's guide for how to write a ticket. Now I cant seem to find that thread again.

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