Current box event killed by the data load? - Page 3

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Thread: Current box event killed by the data load?

  1. #31
    Verbose Veteran Lord Vyper's Avatar
    Member Since
    Sep 2013
    Post Count
    521
    So we are running out of time before we will get help
    Solutions could be:
    1. Credit the guild reward to everyone (while the event is still running, to make sure that those that hemmed their way through the event will get the event wrapper)
    2. Go back to the code when guild jumping to help was possible - than all drops would count again. You could change it back for the next event
    3. Do nothing and hope that more player gem to get the guild reward (don't believe that this will happen)

    I really hope that you will come up with 1 or 2 (or maybe 4) but not with 3...

  2. #32
    Prominent Poet Jnsolberg's Avatar
    Member Since
    May 2013
    Location
    North Carolina
    Main Game
    Kingdom Age
    Post Count
    1,531
    Quote Originally Posted by IPassButter View Post
    We are aware of the problem with the guild goals for the barren owl event and investigating resolutions.
    What's the story here? The event ends in @ 90 minutes

    Is Gree just going to ignore the problem thinking we will forget about it?
    Purple Squirrel

  3. #33
    Verbose Veteran Lord Vyper's Avatar
    Member Since
    Sep 2013
    Post Count
    521
    seems like also those guilds that finished before the event-reset have a problem. Those members that didn't log into the game after finishing 5/5 and before the event-reset don't have the reward - please let us know what this members should write into the ticket to avoid the answer that 'the event is working properly'?

  4. #34
    Live Operations Robot IPassButter's Avatar
    Member Since
    Nov 2015
    Post Count
    165
    We are working on resolutions for this issue but compensation cannot be worked out until the event is over.

  5. #35
    Verbose Veteran
    Member Since
    Dec 2011
    Post Count
    949
    Was this ever fixed ?? One of my guilds got 5/5 , but I think my other one got royally screwed in the last box event

  6. #36
    Articulate Author
    Member Since
    Feb 2015
    Main Game
    Kingdom Age
    Post Count
    388
    Well IPB it's over so what do you want us to do sit and wait or ticket etc etc update needed to save your paying customers leaving even more so

  7. #37
    Live Operations Robot IPassButter's Avatar
    Member Since
    Nov 2015
    Post Count
    165
    We ask that you please continue to be patient as we work on a resolution for this. There is no need to send in tickets as we are working on the issue.

  8. #38
    lord of the winners lists Assault and Flattery's Avatar
    Member Since
    Aug 2012
    Location
    SF
    Post Count
    1,335
    Hey guys,

    We want to let you know that the compensation has been run for the missing rewards for this event. Please check your inventory to see the added items. Thanks for your patience!

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