Support Email Address

GREE

GREE Forum - Powered by vBulletin
Page 1 of 2 12 LastLast
Results 1 to 15 of 21

Thread: Support Email Address

  1. #1
    Consistent Contributor
    Member Since
    Oct 2013
    Main Game
    Crime City
    Post Count
    109

    Support Email Address

    The support link in game goes to support@funzio.com. That domain doesn't exist anymore, so how do we email Support now?

  2. #2
    Moderator Vile Lynn's Avatar
    Member Since
    Oct 2011
    Location
    in your dreams
    Post Count
    6,408
    Quote Originally Posted by DoomsdayMY View Post
    The support link in game goes to support@funzio.com. That domain doesn't exist anymore, so how do we email Support now?
    The best way to contact support is thru the game. I've used it recently. Have you tried it or just asking?

    If using the in-game link to Customer Support is not possible, please read this thread about it: How to Contact CS

  3. #3
    Consistent Contributor
    Member Since
    Oct 2013
    Main Game
    Crime City
    Post Count
    109
    I sent an email 2 days ago asking for info to to be passed to the Deca devs as I did some clever techie stuff and found errors. I checked tonight and found it bounced back. As I said initially, the in game link sends to support@funzio.com and that domain no longer exists, so no one can send anything in game any more. Try it and see

    I can't send anything from my iPad as I use Outlook not Apple Mail and CC says I have no accounts setup
    Last edited by DoomsdayMY; 10-13-2017 at 12:51 PM.

  4. #4
    Consistent Contributor
    Member Since
    Oct 2013
    Main Game
    Crime City
    Post Count
    109
    The problem is on Android only. On IOS, the support address is different (the same as the one on the link you gave me) . The devs need to update the email address for Android users

  5. #5
    Verbose Veteran Mrs Cash's Avatar
    Member Since
    Dec 2014
    Main Game
    Crime City
    Post Count
    860
    I sent a message thru the game yesterday. Android. I received this back. Same in Modern War, fwiw...


    Your message wasn't delivered to support@funzio.com because the domain funzio.com couldn't be found. Check for typos or unnecessary spaces and try again.


    Even funnier, or sadder, the OP posted this over a week ago. Smh.
    Attached Images Attached Images
    Last edited by Mrs Cash; 10-22-2017 at 10:54 AM.
    Android, wifi

    CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
    CC 720 641 277 Syndicate Code💥Daily players wanted, team, participate in all syndicate events. Officers must be on GroupMe. No gold, only donate Syndicate Base materials.

    💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥.

    MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
    MW 751 241 780 Faction Code 💥

  6. #6
    Consistent Contributor
    Member Since
    Jul 2015
    Main Game
    Crime City
    Post Count
    246
    Quote Originally Posted by Vile Lynn View Post
    The best way to contact support is thru the game. I've used it recently. Have you tried it or just asking?

    If using the in-game link to Customer Support is not possible, please read this thread about it: How to Contact CS
    So how are we supposed to contact through the game if the email doesn't work?

  7. #7
    Verbose Veteran Mrs Cash's Avatar
    Member Since
    Dec 2014
    Main Game
    Crime City
    Post Count
    860

    Since the in game link on iOS sends the email to en-support@gree.net, until the rocket scientists fix the Android link, just manually change the email address. I guess.
    Last edited by Mrs Cash; 11-05-2017 at 05:59 AM.
    Android, wifi

    CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
    CC 720 641 277 Syndicate Code💥Daily players wanted, team, participate in all syndicate events. Officers must be on GroupMe. No gold, only donate Syndicate Base materials.

    💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥.

    MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
    MW 751 241 780 Faction Code 💥

  8. #8
    Consistent Contributor
    Member Since
    Nov 2013
    Location
    "They made me do it"
    Main Game
    Crime City
    Post Count
    206
    Quote Originally Posted by Mrs Cash View Post
    Since the in game link on iOS sends the email to en-support@gree.net, until the rocket scientists fix the Android link, just manually change the email address. I guess.
    This helped thanks. I went through the website. Once again i cant link a device. Its been somewhat fixed. But it sends to some old resemblance of my accounts. Not my real ones, that in itself needs to be fixed otherwise if i uninstall im screwed all over again. I have two tablets i can still use luckily but still this problem is old. I sent a ticket.

  9. #9
    Moderator Vile Lynn's Avatar
    Member Since
    Oct 2011
    Location
    in your dreams
    Post Count
    6,408
    Hopefully this will be fixed today
    Line ID: clementine88

  10. #10
    Verbose Veteran Mrs Cash's Avatar
    Member Since
    Dec 2014
    Main Game
    Crime City
    Post Count
    860
    Quote Originally Posted by Vile Lynn View Post
    Hopefully this will be fixed today
    Haha, didn't think it would happen, lmao...
    Android, wifi

    CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
    CC 720 641 277 Syndicate Code💥Daily players wanted, team, participate in all syndicate events. Officers must be on GroupMe. No gold, only donate Syndicate Base materials.

    💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥.

    MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
    MW 751 241 780 Faction Code 💥

  11. #11
    Verbose Veteran
    Member Since
    Aug 2011
    Location
    UK
    Post Count
    908
    This problem still hasn't been fixed.

  12. #12
    Moderator Vile Lynn's Avatar
    Member Since
    Oct 2011
    Location
    in your dreams
    Post Count
    6,408
    Quote Originally Posted by kimberleyj View Post
    This problem still hasn't been fixed.
    Thanks for posting... I'll see what's up

  13. #13
    Steady Scribe
    Member Since
    Jan 2014
    Post Count
    81
    Still not fixed...

  14. #14
    Moderator Vile Lynn's Avatar
    Member Since
    Oct 2011
    Location
    in your dreams
    Post Count
    6,408
    Meh, I've reported this several times... with details and screen shots so I have noooo idea why this remains an issue...

    I'm the last person to say, 'it's a easy fix,' but this seems like an easy fix of some simple text to me. But, I really have no idea how "easy" anything is... apparently

    Please see Mrs Cash's post above, post #7 in large font, until this is "fixed"
    Line ID: clementine88

  15. #15
    Verbose Veteran Mrs Cash's Avatar
    Member Since
    Dec 2014
    Main Game
    Crime City
    Post Count
    860
    I was a cobol programmer, but it really should be an easy fix. Open up the program, look for support@funzio.com, and change it to en-support@gree.net! Wal-lah!
    Guess its NOT that simple or it would be done by now.
    Android, wifi

    CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
    CC 720 641 277 Syndicate Code💥Daily players wanted, team, participate in all syndicate events. Officers must be on GroupMe. No gold, only donate Syndicate Base materials.

    💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥.

    MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
    MW 751 241 780 Faction Code 💥

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •