Frontline - Important Event Update

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Thread: Frontline - Important Event Update

  1. #1
    Moderator Codeus's Avatar
    Member Since
    May 2017
    Post Count
    71

    Frontline - Important Event Update

    Hi everyone,

    In the past few hours we have received reports from players stating that when Deploy Regen occurs, 25 gold are automatically charged. We are sincerely sorry for the inconvenience.

    Considering the severity of the issue, the decision has been taken to cancel the FL event. That means that it will still be visible in game however we invite players to not spend gold or spend at their own risks. We also want to inform players that the reward system has been disabled, therefore the rewards won't get distributed at the end of the event. Rewards related to goals can still be earned, only rewards related to leaderboards are disabled.

    Our team is currently working on the issue but it might take time. Additionally we want the community to know that all the gold spent on the Deploys until this point in time, official cancellation announcement, will get refunded.
    For other type of compensations related to that event, the team will elaborate some proposals that will be discussed with the player representatives.

    We thank you for your patience and understanding.

    The Deca Team.
    Last edited by Codeus; 09-24-2018 at 10:14 AM.

  2. #2
    Moderator Codeus's Avatar
    Member Since
    May 2017
    Post Count
    71
    Dear Modern Warriors,

    Our team is starting to grant back the gold used for deploys during the last Frontline event until it's cancelation. We hope this to be fully done within the next 48h.

    We will also work on a global compensation and this one will be communicated to you once it is fully prepared and agreed by the game representatives.

    Please also keep in mind that no leader board reward will be given out at the end of the event!

    Thank your for your patience,

    Codeus
    Last edited by Codeus; 09-24-2018 at 10:21 AM.

  3. #3
    Moderator Codeus's Avatar
    Member Since
    May 2017
    Post Count
    71
    Hi everyone,

    The gold used for deploys, on purpose or not, between the beginning of the event and the event cancelation has been granted back to all players.

    Our team is elaborating a compensation for the other issues all players recently faced.

    Thank you again for your understanding.

    Codeus

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