Contact Gree info and response time ?

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Thread: Contact Gree info and response time ?

  1. #1
    Consistent Contributor
    Member Since
    May 2012
    Location
    Montreal
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    160

    Question Contact Gree info and response time ?

    I was wondering what the average Gree response time is nowadays. Also, do you get an immediate auto-confirmation once you have sent in a request ?

  2. #2
    Lurker
    Member Since
    Feb 2014
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    9
    Confirmation email, then I've usually had a response within 48hrs.

  3. #3
    Articulate Author johnnybravoo77's Avatar
    Member Since
    Jul 2012
    Location
    Michigan
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    Quote Originally Posted by St24rsap View Post
    Confirmation email, then I've usually had a response within 48hrs.
    Same here, sometimes quicker.

  4. #4
    Consistent Contributor
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    May 2012
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    Montreal
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    Quote Originally Posted by johnnybravoo77 View Post
    Same here, sometimes quicker.
    I do not understand why I did not get any confirmation e-mail ? I see that I have sent the e-mail but no conformation and no ticket # , what is wrong here ?

  5. #5
    Articulate Author johnnybravoo77's Avatar
    Member Since
    Jul 2012
    Location
    Michigan
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    313
    check spam folder

  6. #6
    Consistent Contributor
    Member Since
    May 2012
    Location
    Montreal
    Post Count
    160
    Quote Originally Posted by johnnybravoo77 View Post
    check spam folder
    I did, nothing there. It is the first time that this happened. What is the e-mail address of Gree support
    en-support@gree.net ??

  7. #7
    Articulate Author johnnybravoo77's Avatar
    Member Since
    Jul 2012
    Location
    Michigan
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    313
    thats what i see for email

  8. #8
    Lurker
    Member Since
    Mar 2014
    Post Count
    24

    Angry

    same as me. 5 days and no answer cuz i lost my account re-installing the game.

  9. #9
    Newbie
    Member Since
    Mar 2013
    Post Count
    36
    Lost my account reinstalling also. I sent in a ticket 5 days ago. I got a confirmation email but I am still waiting on a response. I have transferred accounts before with the longest taking less then two days. I don't know what the problem is this time

  10. #10
    Lurker
    Member Since
    Mar 2014
    Post Count
    24
    any administrator can help us? for the lost's account

  11. #11
    Lurker
    Member Since
    May 2013
    Post Count
    4
    Guess what gree did to me! They screwed me by suspending my account because of I use multiple emails for gaming and personal use. I send on a ticket concerning my gold purchases and then changed my email to what they wanted me to and then they out a hold on my account because they are dumb. If they don't fix this iTunes will be contacted and I will receive my money back. I explained this to gree that I use multiple emails to avoid spam and such but they suspended my account. So I will keep postin this to all forums until they fix it.

  12. #12
    Lurker
    Member Since
    May 2013
    Post Count
    4
    Let's see if any of hen developers or administrators are doing heir jobs and looking at this forum to help correct this. Doubt it but giving it a try. If no action I'll spam gree with all my receipts and then get iTunes involved.

  13. #13
    Lurker
    Member Since
    Mar 2014
    Post Count
    24
    So any admin will response ?

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